About this role
Job summary
We are seeking an experienced Personal Assistant/Admin Manager to provide a high level service to the Clinical Service Manager for FIRST (Forensic Intensive Recovery Support Team). Your organisational skills, attention to detail and working to deadlines will come into play. This role will suit someone who also has significant experience of managing and supervising a team and has strong organisational skills, can work on their own initiative and ensure that services run effectively and efficiently. Support the collection and reporting of clinical activity data, and ensure service information requirements are met. You will have a proven track record in management and also working at a senior PA level.
Main duties of the job
The successful candidate will be responsible for:
Providing high-quality administrative and PA support to senior clinicians and clinical service manager within the FIRST service, ensuring effective coordination of diaries, meetings, MDT activity, and governance processes.
The post holder will supervise and coordinate administrative staff, supporting recruitment, induction, workload allocation, and staff development to ensure efficient and consistent service cover.
The role also supports the collection, validation, and reporting of clinical activity data, maintains effective administrative systems, contributes to service improvement, and ensures compliance with information governance, confidentiality, and clinical governance requirements. Acting as a key point of contact, the post holder supports strong working relationships across teams, services, and partner organisations.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Training and Qualifications Essential
Diploma/Degree level education in Supervision & Management, Business Administration GCSE English 5 or above or equivalent RSA 2 Typing or equivalent IT qualification
Desirable
Relevant managerial experience
Knowledge and Experience Essential
Significant experience of providing secretarial support at senior management level Experience of managing and supervising a team Proficient in the use of Microsoft software packages including Outlook, Excel and Powerpoint
Desirable
Previous experience of working in a healthcare environment/public service provider Experience of supporting meetings and minute taking and following up on actions
Leadership and Management Essential
Evidence of leadership and managerial decision making abilities Excellent written and verbal communication skills Ability to work on own initiative Ability to manage and prioritise own workload
Essential Essential
Experience and knowledge collating and monitoring clinical activity data/information
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Birmingham and Solihull Mental Health NHS Foundation Trust
Address Reaside Clinic
Birmingham Great Park Bristol Road South Birmingham
Birmingham
B45 9BE
Employer's website https://www.bsmhft.nhs.uk/ (Opens in a new tab)