About this role
Job summary
An exciting opportunity has become available within the South Community Mental Health Team (Dementia and Frailty Service). We are looking to appoint an enthusiastic and motivated apprentice to join our small, busy team.
In this role, you will deliver effective and efficient administrative support to the Team Manager and the wider community team. You will also receive the guidance and resources needed to achieve a Level 3 Qualification and the essential knowledge required to complete your Apprenticeship successfully.
Main duties of the job
To undertake a range of administrative duties to support the work of the team. To act as first point of contact for all general queries To develop knowledge and skills. To be skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, record and analyse data, to provide a range of administrative planning and support in the team. To provide cover for colleagues as appropriate when required. There is a need to be able to work within a busy environment, prioritise workload with accuracy and to deadlines.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Person Specification Essential
Maths & English GCSE C or above /Level 4-9 Knowledge of Microsoft packages Word/Excel/Outlook/Teams Good Communication and Good Customer Service Ability to work independently and as part of a team, Attention to detail, Able to prioritise workload
Desirable
Experience of dealing with people over the telephone and assisting with their enquiries.. Previous experience of working in NHS.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Birmingham and Solihull Mental Health NHS Foundation Trust
Address Little Bromwich Centre
150 Hobmoor Road, Small Heath
Birmingham
B10 9JH
United Kingdom
Employer's website https://www.bsmhft.nhs.uk/ (Opens in a new tab)