About this role
Job summary
An opportunity has arisen for an enthusiastic and flexible Support Secretary to join the Radiology Admin Team at Kettering General Hospital.
To provide efficient and effective secretarial support to the Radiology Department, in core functions associated with the smooth running of the clinical administration .
Main duties of the job
Support the Radiology Department in handling patient, GP and general enquiries as instructed.
Undertake general duties to support Consultants, Office Manager and Clerical and Appointments Team as and when required.
Assist Office Manager in maintaining a robust outsourcing of reports system including creating and maintaining data bases.
Assist with the booking of Cardiac CT & MRI appointments.
Assist with the booking of CT Colonoscopy appointments.
To ensure that all record keeping is accurate and legible and maintains patient confidentiality according to Trust Policy and that the data protection act is adhered to.
To provide P.A support to Radiology Managers and Clinical Director, assisting with meeting invites, agendas and minute taking.
About us
Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received.
We recognise that AI tools can support application writing; however, candidates are asked to keep their use to a minimum. Responses should reflect your own experience, skills and knowledge, as over-reliance on AI-generated content may result in generic answers that do not accurately represent your abilities.
University Hospitals of Northamptonshire (UHN) brings together Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As a group, we are committed to improving services for our communities through collaboration, modernising care delivery and striving for excellence. Working together enables us to share expertise, strengthen services and create greater opportunities, and there may be a requirement to work across sites depending on service needs.
Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage. UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition Scheme. Candidates who identify as members of the Armed Forces community and meet the essential criteria will be guaranteed an interview.
Job description Job responsibilities
Liase with key contacts regarding enquiries from internal and external sources to resolve any problems, queries or complaints where appropriate.
Process information through established trust systems and procedures.
Support the Radiology Department in handling patient, GP and other general enquiries as instructed and providing cover during annual leave etc.
Undertake general duties to support Consultants, Office Manager and Clerical and Appointments Team as and when required.
Assist Office Manager in maintaining a robust outsourcing of reports system including creating and maintaining data bases.
Assist Office Manager in maintaining a robust outsourcing of reports system including creating and maintaining data bases.
Assist with the booking of Cardiac CT & MRI appointments.
Assist with the booking of CT Colonoscopy appointments.
To ensure that all record keeping is accurate and legible and maintains patient confidentiality according to Trust Policy and that the data protection act is adhered to.
To provide P.A support to Radiology Managers and Clinical Director, assisting with meeting invites, agendas and minute taking.
Person Specification
Qualifications Essential
Educated to GCSE level or equivalent IT Skills - Microsoft Word & Office
Desirable
NVQ Level 2 Business Administration or equivalent experience
Knowledge Essential
Knowledge of basic medical terminology IT literate Experience of communicating with staff at all levels Minute taking/typing
Desirable
2 years clerical/administrative experience in the NHS. Experience of working within hospital -based appointments/admissions setting. Knowledge of Hospital computer systems
Skills Essential
Good Written and verbal communication skills. Good interpersonal skills and telephone manner. Able to prioritise workload. Able to use own initiative Ability to work under pressure in a busy environment Ability to deal with frequent interruptions. Flexible and reliable. Good attention to detail. Punctual/good time keeper Flexible/adaptable
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Kettering General Hospital NHS Foundation Trust
Address University Hospitals of Northamptonshire
Northamptonshire
Kettering
NN16 8UZ
Employer's website https://www.kgh.nhs.uk/working-for-us (Opens in a new tab)