About this role
Job summary
Sherwood Forest Hospitals are seeking organised, reliable, and friendly individuals to join our Radiology team as Clerical Officers. This is a great opportunity to play an important part in a busy department that works at the heart of patient care.
In this role, you'll help keep the department running smoothly by coordinating appointments, welcoming patients, and supporting staff with a range of essential clerical tasks. You'll be the first point of contact for many of our patients, so a positive attitude and a professional approach will make all the difference.
What you'll be doing:
Scheduling and coordinating patient appointments to help clinics run efficiently Providing a friendly, supportive welcome to patients and dealing with enquiries in a helpful manner Carrying out a variety of clerical duties to support the day-to-day running of the department Helping to ensure everything is well-organised so patients receive a safe and effective service
If you're looking for a role where you can make a real contribution and support high-quality patient care, we'd love you to apply.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Essential
Computer literate, with experience of using a keyboard
Desirable
Knowledge of RIS/PAS and NHS in general
Qualifications Essential
Good general education with GCSE English at grade C or above
Desirable
NVQ administration
Further Training Desirable
Customer Care Training
Experience Essential
Clerical experience
Desirable
Customer care experience Experience of working in a Radiology setting
Contractual Essential
Regular attendance and willingness to work flexibly in terms of hours and location within the Radiology Department
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust
Address King's Mill Hospital
Mansfield Road
Sutton in Ashfield
NG17 4JL
Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab)