About this role
Job summary
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Band 5 - Tenancy Sustainment Officer
1 post x 30 hours per week covering Cannock & Lichfield area
1 post x 22.5 hours per week covering Tamworth area
Midlands Partnership University NHS Foundation Trust has an opportunity for an enthusiastic and organised Tenancy Sustainment Officer to join our community mental health teams based in Cannock & Tamworth
You will have a critical role in providing specialist tenancy related support to vulnerable people who are at risk of becoming homeless. You will work with individuals with complex mental health needs and help them live independently and remain in their own home.
You will have a critical role in providing specialist tenancy related support to vulnerable people who are at risk of becoming homeless. You will work with service users with complex mental health needs to live independently and remain in their own home. You will act as the main point of contact for tenants and landlords in order to answer any queries and troubleshoot any issues throughout the life of tenancies.
Main duties of the job
You will act as the main point of contact for tenants and landlords in order to answer any queries and troubleshoot any issues throughout the life of tenancies and also act as the conduit between MPFT Mental Health services and the local authorities.
You will assist in the delivery of a high standard of support to service users that have been identified as vulnerable and at risk of losing their home.
You will be responsible for working in partnership with agencies external to the Trust supporting service users to maintain their independence within their preferred place of residency in the independent and non-statutory sector.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Job description Job responsibilities
Check out the videos below showcasing why you should grow your career here with us at MPFT:
Why Work for Mental Health Services at MPFT - YouTube
Development and Progression Within Mental Health Services at MPFT - YouTube
The service works predominately Mon-Fri, 9-5.
Person Specification
Qualifications Essential
NVQ 4 Health & Social or equivalent qualification Demonstrate commitment to professional and personal development Evidence of/willing to undertake training relevant to the post
Experience Essential
Experience of working with people who have difficulty in engaging with services and have mental health needs Experience of working in community setting and making decisions autonomously Excellent communication skills and a willingness to promote service user involvement. Counselling skills, case management experience & the ability to work under pressure. An understanding and awareness of housing issues, the initiatives designed to tackle and prevent homelessness, and of government policy relating to housing need and homelessness
Desirable
Experience of working in the housing sector
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Midlands Partnership NHS Foundation Trust
Address Cannock/Lichfield/Tamworth
Stafford
WS13 6EE
Employer's website https://www.mpft.nhs.uk (Opens in a new tab)