About this role
Job summary
Admin Manager - Surgical Care Collaborative 15 hours
We have an exciting opportunity for an Admin Manager to join our team as part of a job share with the current Admin manager to manage and coordinate surgical admin teams across North Cumbria Integrated Care NHS Foundation Trust across multiple surgical specialities in consultation with consultants, nursing staff and managers.
If you would like to work in an area coordinating the delivery of high quality care and treatment to the population of North Cumbria - this could be an exciting role for you.
The successful candidate will be operationally responsible for the management and leadership of administrative staff, ensuring the delivery of key performance objectives.
On a day to day basis, the successful candidate will be reactive, responsive and flex to the needs of the teams within the service and the administrative staff who work with them. The role involves a high degree of sensitivity and confidentiality, the utilisation of negotiation and communication skills, demonstration of empathy, understanding and compassion, and the ability to deal with any challenging situations that may arise.
Main duties of the job
This is a demanding and busy role and the successful candidate is required to be able to demonstrate the Trust values and standards of behaviour expected by the organisation and meet the responsibilities of the job description and person specification.
The role will report directly to the Surgical Care Collaborative, providing day to day support to service delivery, operational clinical/service leads, managers and admin staff alike, communicating with staff at all levels, and representing the administrative service at meetings at senior management level on a regular basis.
The successful candidate will work collaboratively to manage and monitor the development of the admin service/function, ensuring processes are modernised to continuously improve quality, productivity and efficiency of clinical services. Alongside this, the role has budgetary responsibility to support the Collaborative in the achievement of its financial, performance and operational objectives, ensuring workforce, accommodation and equipment resources are used effectively and efficiently throughout to help meet financial targets.
The post holder will be required to not only gain an understanding of each service's needs, targets and stakeholders, but also how administrative staff can support clinical teams to provide service users with the outstanding care they deserve.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Person Specification
Qualifications Essential
Advanced Diploma for Medical Secretaries or significant equivalent experience in an administrative post. IT qualification or equivalent experience
Desirable
Degree
Experience and knowledge Essential
Significant administrative experience and experience of line managing a team Sound knowledge of Microsoft Office Software Experience in training and appraising staff
Desirable
Knowledge and experience of Digital Dictation and Voice Recognition package. Experience of managing medical rotas NHS Experience Knowledge of trust policy and process
Skills and abilities Essential
Excellent communication skills, both written and verbal. Ability to work under pressure Ability to Work alone or as part of a team. Ability to work to tight deadlines Good organisational skills Ability to prioritise and organise work load effectively Experience of change management. Ability to persuade and influence.
Personal attributes Essential
Reliable Ability to communicate at all levels Ability to display a high degree of interpersonal skills Adaptable and flexible Good telephone manner Self motivated Hard working, calm and clear headed. Excellent role model for junior staff.
Other Essential
Full UK driving licence with access to a car.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North Cumbria Integrated Care NHS Foundation Trust
Address Cumberland Infirmary
Cumbria
CA2 7HY
Employer's website https://www.ncic.nhs.uk/ (Opens in a new tab)