About this role
Job summary
Cambridge University Hospital Foundation Trust (CUH) is seeking a highly skilled and compassionate individual to join the new NHS Children and Young People's Gender Service (East of England) in the role of Administrator.The Cass Review into gender services for children and young people has recommended that staff should maintain a broad clinical perspective by working across related NHS services to embed the care of children and young people with gender-related distress within a broader child and adolescent health context. In order to facilitate this, we encourage part-time applications from staff already working in other NHS or related services. We can also work with successful candidates applying for full-time roles to agree a job plan that includes a mix of gender service activity and activity in another clinical area.The service operates Monday-Friday. There are 3 full time roles available, and these will be the following shifts available:Job 1 - 08:00 - 16:00Job 2 - 08:30 - 16:30Job 3 - 09:00 - 17:00
Main duties of the job
To provide a comprehensive administrative support service to the Children's and Young People's Genders Service, including overseeing and undertaking the booking of appointments, coordinating Multidisciplinary Team Meetings, producing letters and other documents, arranging, and taking minutes of meetings, and dealing with queries and concerns in a timely manner. You will be the first point of contact for all visitors to the clinic including patients and their families.
About us
Our TrustCambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employmentThis vacancy will close at midnight on 24th MayInterviews are due to be held on 9th June
Benefits to youAt Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications Essential
Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Desirable
Advanced Excel Training course / qualification
Experience Essential
Significant administrative/ secretarial experience including initiating and maintaining office systems. Demonstrable experience in dealing with the public and dealing with sensitive and confidential information. Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access. Understanding of Confidentiality and Data Protection Act. Knowledge of NHS issues Previous experience of office / secretarial or similar relevant role Previous experience of taking minutes of meetings and transcribing notes accurately and efficiently.
Desirable
Evidence of working in healthcare environment Previous experience of working with NHS electronic systems e.g. ESR, Trac, Oracle and E-Rostering systems
Knowledge Essential
Knowledge and experience of using software programmes, e.g. Microsoft office especially outlook, word, excel and PowerPoint. Able to take responsibility for own work and work without direct supervision where appropriate. Able to work using own initiative where applicable. Ability to prioritise work and meet deadline under pressure.
Skills Essential
Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users. Ability to work under pressure in a busy working environment and able to multi-task. Effective team working. Minute taking. Evidence of ability to communicate at all levels clearly and concisely both oral and written. Evidence of frontline customer service skills Willingness to learn. Excellent team worker. Evidence of previously working under pressure or to a tight deadline. Excellent organisational skills and attention to detail. Confidence in making decisions when dealing with competing priorities. Ability to develop and maintain good working relationships with all levels of staff. Ability to handle confidential and sensitive information appropriately. Be flexible according to priorities and changing organisational systems.
Additional Requirements Essential
The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cambridge University Hospital NHS Foundation Trust
Address Cambridge/Newmarket
Newmarket
CB2 0QQ
Employer's website https://www.cuh.nhs.uk (Opens in a new tab)