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manager, food services @ Tim Hortons

Langford, British Columbia, CAOnsiteFull-time
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About this role

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience.

Tasks

  • Analyze budget to boost and maintain the restaurant's profits.
  • Evaluate daily operations . Monitor revenues to determine labour cost . Monitor staff performance . Plan and organize daily operations.
  • Recruit staff.
  • Set staff work schedules.
  • Supervise staff.
  • Train staff.
  • Determine type of services to be offered and implement operational procedures.
  • Balance cash and complete balance sheets, cash reports and related forms.
  • Conduct performance reviews.
  • Cost products and services.
  • Organize and maintain inventory.
  • Ensure health and safety regulations are followed.
  • Address customers' complaints or concerns.
  • Provide customer service.

Supervision: 16-20 people.

Employment terms options: Early morning. Experience: 2 years to less than 3 years. Employment terms options: Morning. Day.

  • Support for youths: Participates in a government or community program or initiative that supports youth employment.
  • Offers on-the-job training tailored to youth.
  • Offers mentorship, coaching and/or networking opportunities for youth.
  • Provides awareness training to employees to create a welcoming work environment for youth.

Skills

performance reviewCustomer ServiceSupervisionTraining

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