About this role
Responsibilities:
• Must be able to deal poker.
• Must have experience or be a graduate of a certified dealing school.
• Able to comprehend policies and procedures and carry them out as set forth in the Internal Controls and manuals.
• Provide excellent customer service with a smile.
• Continued training sessions required. include the following.
• Must have a good, sound knowledge of table procedures.
• Excellent customer service knowledge of general information and comps. (i.e. dinners, concerts and entertainment) Must have a knowledge of all procedures including fills, credits, bank rolls, marker play and irregularities.
• Thorough knowledge of Internal Controls, title 31 and Louisiana Gaming Regulations.
• Must have excellent leadership skills to supervise poker dealers.
• Other duties may be assigned.
Competencies:
• Directly supervises employees in the Poker Room.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work Environment:
• The noise level in the work environment is usually loud.
• Must be able to work in a smoking environment.
Target Salary Range:
• $4.50/19.00 per hour
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.