About this role
Come work with us, not for us!
2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:
• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment
Position Summary:
The Golf Equipment Specialist helps customers find the right clubs and equipment through expert product knowledge, personalized recommendations, and exceptional service. This role is ideal for a highly knowledgeable golfer who understands club specifications, equipment technology, and the differences between leading golf brands. The specialist educates customers on the sales floor, supports in-store sales, and recognizes when to involve a member of our fitting team for additional help. This position is a part-time in-store position located in Scottsdale, AZ. No remote work will be offered. Weekend availability required.
Responsibilities:
• Engage with golfers in-store to provide expert equipment recommendations and exceptional customer service.
• Help customers select golf clubs, accessories, and equipment based on their playing ability, preferences, and goals.
• Answer detailed questions about club specifications, shaft options, equipment technology, product condition, pricing, and availability.
• Explain differences between brands, club models, and equipment features to help customers make informed purchasing decisions.
• Use strong golf knowledge to identify customer needs and recommend appropriate equipment.
• Recognize when a customer would benefit from advanced fitting support and connect them with a Master Fitter.
• Support sales transactions, trade-ins, special orders, and product inquiries.
• Maintain an organized, well-merchandised sales floor and stay current on new equipment releases and industry trends.
• Share product knowledge with teammates and contribute to store sales goals.
Required Qualifications:
• 3+ years of golf retail or golf equipment sales experience.
• Expert knowledge of club specifications, including loft, lie, length, swing weight, shaft flex, shaft weight, torque, and shaft profiles.
• In-depth understanding of clubhead designs, including drivers, fairway woods, hybrids, irons, wedges, and putters, and how design differences affect launch, spin, forgiveness, and playability.
• Ability to compare golf equipment brands and models and explain differences in technology, materials, performance, and intended player profiles.
• Ability to interpret basic equipment and ball-flight information to recommend appropriate products based on a golfer's skill level, swing tendencies, and performance goals.
• Strong communication skills and the ability to explain technical equipment concepts in an approachable, customer-friendly way.
• Ability to recognize when a customer's needs require advanced fitting expertise and involve a Master Fitter.
Physical Requirements:
• Ability to work part-time hours, including weekends.
• Prolonged periods of sitting, standing, and bending.
• Comfortable working in a retail environment.
Part-Time Benefits:
• Flexible Scheduling
• 401(k) Company Match
• Employee Programs, Including PGA Membership Dues Support
• Paid Time Off
• Discounted Merchandise
• Health and Wellness Initiatives
• Work-Life Balance
Compensation: $22–$26 per hour, based on previous experience.