About this role
Pay: Commission
Schedule: Flexible
EXAMPLES OF WORK PERFORMED FOR SALES DEPT TEAM LEAD:
• Coach sales associates; meet daily with department; offer them the advice, support, motivation, or information they need to help them meet their sales objectives
• Make sure department is doing everything to successfully sell
• Work directly with customers and employees within assigned department, and other departments as needed
• Work on an organizational level with other departments to ensure customer needs are met
• Answer customers questions about products, prices, availability, and product uses
• Emphasize product features based on analyses of customer's needs; help locate or obtain merchandise for customers
• Knowledge of methods for showing, promoting, and selling products; maintain and achieve sales goal for department; staffing and scheduling for department; training and development of existing associates in department and all new associates assigned to department; maintain a clean and sales ready department by
• Make sure department is ready for store to open and straighten at closing
• Communicate and work with visual team on needs for your department; use excellent customer relations
EXAMPLES OF WORK PERFORMED:
• Sales Associate's promote and sell merchandise displayed on show room floor
• Work directly with internal and external customers
• Follow up with customer orders and inquires
• Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
• Work on an organizational level with other departments to ensure customer needs are met
• Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer's needs
• Explain features of products in a manner that the customer will understand
• Explain features of products that will benefit the customers based on their needs
• Prepare sales tickets for orders obtained
• Assist customers in making product selections based on customers specifications
• Recommend, select, and help locate or obtain merchandise based on customer needs
• Describe merchandise and explain use, operation, and care of merchandise to customers
• Must stay educated on new products, policies, as well as advertisements the store is running knowledge of methods for showing, promoting, and selling products
• Use excellent customer relations.
Following up with customers by email and phone. Perform any other duties as directed by management.
PERKS OF THE JOB
• Health, Dental & Vision
• 401K matching,
• Life Insurance,
• HSA,
• FSA,
• Accident, Critical Illness, and Hospital Indemnity coverage,
• Short- and Long-Term Disability and Employee Assistance Program
• Employee discount
EMPLOYMENT STANDARDS: Ability to lift merchandise of 10lbs; must be able to walk or stand for long periods of time; must be able to listen and respond to customer's needs; ability to communicate effectively with team members; sales experience preferred, not required; positive attitude when working with internal and external customers; knowledge of employment and safety procedures.
PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.
Heavy Work: Lifting up to 40 lbs. rarely, and/or up to 10 lbs. occasionally to move objects.
Work Environment: Indoor climate controlled environment.
Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.