About this role
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
• Takes customer orders accurately and serves food and beverages promptly.
• Regularly checks up on customers to ensure they are satisfied. If needed, offers refills and retrieves condiments.
• Delivers excellent customer service. Makes guests feel welcome and wanting to return.
• Answers questions that guests may have regarding menu options or general information about Don Juan's
• Maintains a clean work environment. Performs general cleaning duties, including clearing and sanitizing tables.
• Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
• Fosters good working relationships with guests and employees.
• Wears and maintains all uniforms properly, including nametag. Must wear a gaming license if in possession of one.
• Follows established security protocols to ensure that the restaurant work environment is safe.
• Maintains alertness for the performance of all responsibilities and a general awareness of restaurant operations at all times. Keeps the supervisor informed of any concerns.
QUALIFICATION REQUIREMENTS: Demonstrated hands-on hospitality, hosting, or serving experience, preferably within a gaming environment. Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience in problem-solving, organizing, and prioritizing work.
EDUCATION AND/OR EXPERIENCE: One (1) or more years of recent and related experience.
COMPENSATION AND BENEFITS:
$14.00 hour + tips
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.