About this role
POSITION SUMMARY
The Demand & ECO Coordinator is responsible for supporting manufacturing operations by accurately processing production cut sheets, creating and maintaining job specific Bills of Material (BOMs), coordinating engineering and order changes, and ensuring timely and accurate material transactions within Epicor ERP. This position serves as a key liaison between Dealer Support, Sales Order Entry, Production, Procurement, Planning, and Inventory Control to ensure manufacturing requirements are accurately communicated, documented, and executed in accordance with established processes and production schedules.
ESSENTIAL FUNCTIONS
• Receive, review, and process production cut sheets and supporting documentation provided by the Dealer Support team.
• Create and maintain accurate job specific Bills of Material (BOMs) for make-direct manufacturing jobs within Epicor ERP.
• Verify part numbers, material quantities, specifications, and production requirements against approved cut sheets and supporting documentation.
• Identify and communicate discrepancies, missing information, or conflicting requirements to ensure accuracy before production.
• Process and coordinate approved engineering changes, product revisions, and order modifications affecting production documentation and BOMs.
• Communicate necessary sales order changes to the Sales Order Entry team to ensure accurate and timely updates.
• Perform accurate and timely material issue transactions in Epicor as components are physically picked for production.
• Generate and print product identification and packing labels in accordance with established requirements.
• Identify and communicate material shortages, inventory discrepancies, and transaction errors to the appropriate personnel.
• Maintain accurate production records, job documentation, and material transactions within Epicor.
• Assist with identifying and resolving part master data discrepancies to support data integrity and operational accuracy.
• Monitor applicable reports and outstanding transactions to identify and resolve issues affecting production and order fulfillment.
• Prioritize and manage daily workload to accommodate production schedules, high-priority orders, and changing operational demands.
• Collaborate with Dealer Support, Sales Order Entry, Production, Inventory Control, and other departments to ensure accuracy and timely execution of production requirements.
• Communicate production changes, outstanding issues, and potential delays to appropriate departments and leadership.
• Demonstrate strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced manufacturing environment.
• Maintain proficiency in Epicor ERP and Microsoft Office applications, particularly Excel and Outlook.
• Participate in departmental meetings, provide progress updates, and proactively identify opportunities to improve processes, accuracy, and efficiency.
• Follow established procedures and maintain accountability for the accuracy and completeness of assigned work.
• Perform other duties and assignments as directed.
SKILLS & ABILITIES
Education: Associates Degree or equivalent combination of education and experience.
Experience: 0-2 years of experience in a similar position.
Computer Skills: Proficient in Excel, Word, and Outlook. Experience with Epicor ERP or a similar enterprise resource planning system preferred.
Communication Skills: Excellent written and verbal communications skills.
Analytical Skills: Strong organizational, analytical, and problem-solving skills with extreme attention to detail and the ability to work independently.
Equal Opportunity Employer
James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.
With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we're united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.