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Hotel Guest Service Agent @ CON

USOnsiteFull-time
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About this role

Join our team of Front Desk Representatives at The Ingleside Hotel and Springs Water Park in Pewaukee! Full-time 3-11pm or Part-time 7am-3pm. Weekends are required; some flexibility with start times. Wage $17/hr. Present a professional image and provide exceptional customer service to guests at our busy property. Interact in a positive, courteous manner with guests both in person and on the phone. May assist with booking reservations. Prior hospitality experience strongly preferred.

Requirements:

• Hotel front desk experience

• Ability to interact with all guests, both in person and on the phone, in a welcoming manner

• Professional presentation and interpersonal communication skills

• Ability to manage multiple tasks in an urgent manner

• Ability to handle various forms of money with applied accounting methodology

• Ability to learn various computer software

Qualified applicants must be able to complete a pre-employment background check. The Ingleside Hotel is a drug free workplace. Our Hotel participates in E-Verify.

FT benefits: health, dental, vision, life and short-term disability insurance.

Benefits for all staff:

• Free meal in break room during shift

• Discounted hotel rooms and restaurant meals

• Free water park admission

• $1000 Employee Referral Bonus Program

• Free Christmas drive through light show admission

• Paid Time Off with cash-out option

• 401(k) retirement plan with employer match

• Tuition reimbursement

• Same-day cash advance option

• Free parking

• Pet insurance

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. EOE/M/F/D/V/SO

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