About this role
About Us & Why We're Hiring
We empower children, youth and families to flourish in vibrant communities.
• Child and Family Guidance Center (CFGC), established in 1962, is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
• Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
• We serve thousands of children and families annually
• We are inspired by our staff of caring and committed professionals
• We are seeking passionate people to join our team
If our mission resonates, keep reading.
• As part of our team, you will join us in providing a continuum of prevention, early intervention, and intensive treatment services to children and families.
• We offer services in our offices, at schools, and in homes.
• Together, we seek to create stronger, more resilient communities
• Your role will center around changing lives, extending our reach, deepening our impact, and building meaningful outcomes for those seeking help.
The Position:
We are seeking a FULL-TIME TEMP Outreach and Enrollment Specialist for our Community Family Center. This position reports directly to the Outreach Manager/Supervisor and is primarily responsible for supporting the day-to-day functioning of CHOEUR program activities, including Kaiser Community Health Program.
What You'll Do:
• Conducts Health Insurance Enrollment, Retention and Utilization efforts for CFGC clients and the community in the San Fernando Valley areas including agency sites, schools, or other community locations.
• Attend all require trainings for Outreach programs CFGC EHR (AXIOM), Kaiser Community Health Program (KCHP), “We have got you covered”, CHOI data base system, and any other CFGC Outreach Program.
• Maintains records regarding number of community contacts, applications, or other Outreach activities completed.
• Utilize and maintain CHOI data base for families enrolled.
• Contact and follow up with families at least three times to verify enrollment.
• Troubleshoot enrollment process and assist in removing any barriers families encounter during the application process as needed.
• Establishes friendly cooperative rapport with community members and residents.
• Conducts outreach and enrollment efforts in English and Spanish.
• Assists Community Outreach Manager and program staff with all outreach and events in the community.
• Utilize and document in CFGC EHR (electronic health record) for agency client's outreach, enrollment and retention activities.
• Participate in Retention and Redetermination efforts including con.
• Hours: Monday-Friday 8:30 am – 5:30 pm with one-hour meal period, Subject to change based on Center's needs. Some weekends and evening required.
• This is a one-year temp assignment.
• Fully on-site
• Starting Salary: $24 to $25 per hour commensurate on experience.
Qualifications
• Bilingual in English and Spanish required
• Ability to prioritize, plan work activities and use time effectively.
• Ability to communicate effectively, clearly and concisely in an oral and written manner.
• Must have a good attendance record in addition to being punctual by consistently being on time to work, meetings, and appointments.
• Computer Proficiency.
• Some college preferred.
• Must be able to read, write, and speak Spanish and English.
• Must be able to work with little or no supervision, plus the ability to work within stringent deadlines.
We're building a diverse, inclusive team
• You're welcome here. We want CFGC to reflect the diversity of our community and flourish together.
• CFGC is committed to Equity, Diversity, and Inclusion and strives to create a diverse, welcoming and supportive workplace.
CFGC promotes professional development and a healthy work-life balance
• Educational Assistance Reimbursement
• Great training/learning opportunities
• Supportive, friendly work environment that prioritizes YOU
• Work-life balance – flexible time off policies
• Committees and workgroups that always strive to make CFGC's workplace culture the best it can be.
• Premier Benefits including medical, dental, vision, life insurance, identity theft protection, Tickets at Work discount services, and even pet insurance policies!
• Employees in this role may be eligible for the Public Service Loan Forgiveness (PSLF) program
*This job posting includes a summary of duties, responsibilities, and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.