About this role
Salary: £65,000 - 70,000 per year
Requirements: Proven, hands-on experience delivering IT software implementations, system configuration projects, business change and system rolloutsStrong working knowledge of project methodologies, including PRINCE2, Waterfall and Agile, and the judgement to select the right approachAbility to lead delivery confidently, coordinate matrix teams, influence stakeholders at all levels and remain flexible while holding firm on key prioritiesExperience managing project scope, change control and stakeholder expectations, including in situations involving resistance to changeTrack record of working with detailed specifications, including data requirements, process flows, user interface changes and user storiesExcellent written, verbal and interpersonal skills, with strong analytical rigourPRINCE2 Practitioner, APM or PMP qualification desirable but not essential Responsibilities: Lead end-to-end delivery of IT projects and programmes, including software implementations, system configuration, upgrades and rolloutsRun process-mapping and requirements-gathering sessions with business experts, translating complex needs into clear, actionable project deliverablesBuild and manage project plans, RAID logs, budgets and timelines, keeping delivery on track day to dayWork through design and technical issues and drive them to resolution with project teams, suppliers and end usersCoordinate testing, training, cutover and go-live activities so new systems and processes integrate smoothly with existing ways of working and minimise disruption to frontline servicesSupport and mentor other project staff, contributing to a service-focused culture across our IT team and wider businessApply proportionate project governance and help shape best practice and continuous improvement across our IT portfolioTake ownership of key projects from initiation through to go-live, designing, delivering and embedding IT solutions across the businessWork closely with internal teams, business stakeholders and third-party providers to ensure change is delivered effectively Technologies: SupportMatrixProject ManagerREST More:
We are a not-for-profit organisation undertaking significant technology change over the next three to five years. We are formalising our change delivery and project processes, using a blend of Agile and Waterfall methodologies, and establishing a programme to move from legacy systems to commercial off-the-shelf solutions. This is our first in-house programme and project manager role, reporting to the Head of IT. It is a permanent, hybrid position based in Taunton, with three to four days per week on site, and a salary of £65,000–£70,000. Benefits include 25 days holiday plus bank holidays, increasing with length of service; a 5% matched pension contribution; private healthcare and life cover; early wage access; retail discounts; access to an online learning platform; and an Employee Assistance Programme. The role supports our ambition to be the provider people choose.
last updated 42 week of 2026