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Network Support Engineer @ Arcas Technology Ltd

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About this role

Salary: £40,000 - 45,000 per year

Requirements: 3+ years of experience in an IT support or network support roleStrong practical knowledge of TCP/IP, subnetting, DHCP, DNS, NAT, VLANs, port forwarding, and firewallsHands-on experience patching, crimping, and getting equipment working from scratchSecurity-conscious and detail-orientedSelf-starter who can own tasks, communicate with people, and see work throughFull UK driving licence for occasional site visitsNetwork+, CCNA, or similar certification is a bonusExperience with Ubiquiti, Sophos, Fortinet, DrayTek, or Meraki is a bonusMSP or field engineering background is a bonusExposure to Cyber Essentials or ISO 27001 is a bonus Responsibilities: Configure routers and firewalls for new sitesSet up port forwarding and IP addressing securely, opening only what is neededTroubleshoot connectivity and performance issues remotely and occasionally on siteEnsure network setups meet our security standardsEscalate complex problems to a senior specialist on the teamBuild and deploy laptops and mobile devices; Apple MDM training is providedOnboard and offboard users in Microsoft 365 and AzureHandle everyday support requests, including Wi-Fi and printer issuesCarry out cabling and crimping and set up new equipmentOwn small projects, such as phone system rollouts and device refreshesProvide day-to-day IT support for 30–40 head office staff Technologies: AzureSupportMicrosoft 365MobileNATNetworkSecurityTCP/IPOffice 365Cloud More:

We are a growing business in Camberley with a small in-house IT team. We are looking for a Network Support Engineer to serve as the networking escalation point for our engineers while helping keep our head office running smoothly. The role includes occasional site visits.

last updated 42 week of 2026

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