About this role
Salary: £60,000 - 65,000 per year
Requirements: We are seeking substantial hands-on experience designing and delivering complex IT infrastructure, cloud or managed-service solutions in a client-facing environment.We require broad technical expertise, ideally covering Microsoft 365, Azure, identity and access management, endpoint management, virtualisation, networking, backup, disaster recovery and cybersecurity.We require strong solution architecture, requirements-gathering and technical documentation skills.We require proven experience leading complex migrations, deployments and transformations from discovery through testing, acceptance and handover.We require advanced troubleshooting, root-cause analysis and technical risk-management capabilities.We require a strong understanding of security-by-design, least privilege, resilience, backup, recovery, monitoring and patching.We require experience with technical estimation, project scoping, dependency management and resource planning. Responsibilities: We expect you to act as the technical authority for Professional Services and Field Engineering engagements, providing direction and making technical decisions throughout delivery.You will lead technical discovery, requirements gathering, scoping, design, implementation, migration, testing and handover for complex client solutions.You will translate business and client requirements into technical designs, implementation plans, statements of work, bills of materials, risk assessments and acceptance criteria.You will establish and maintain technical standards, reference architectures, build conventions, security controls and quality assurance processes, and review proposed solutions for technical and commercial viability.You will perform hands-on implementation and configuration across infrastructure, cloud, networking, security and modern workplace technologies, contributing significantly across multiple client projects.You will own technical deliverables from project mobilisation to completion, maintaining quality, scope and timescales and delivering remote and on-site project activities.You will track project progress, maintain delivery records, address or escalate blockers, scope changes, technical risks and delays, and validate solutions against designs and acceptance criteria.You will provide technical leadership through design and peer reviews, briefings, troubleshooting support and knowledge sharing, without formal line-management responsibility.You will own and resolve complex technical escalations, conduct root-cause analysis, implement corrective actions, and identify dependencies, constraints and risks with suitable remediation, contingency and rollback plans.You will work with Project Managers on technical effort estimates, activity sequencing, resource coordination and alignment with project scope and milestones.You will serve as the senior technical point of contact for clients during delivery, clearly explaining technical issues, risks, options and recommendations.You will produce and review technical designs, configuration records, test results, implementation notes, as-built documentation and operational handover materials.You will support effective transition into operations through knowledge transfer and documentation of monitoring, support requirements, procedures and known issues.You will ensure delivery meets project requirements and complies with information security policies, data protection obligations, vendor guidance and relevant industry standards.You will apply security-by-design principles and appropriate controls throughout solution design and implementation.You will evaluate emerging technologies, products and automation opportunities, lead technical trials and recommend improvements to services and delivery methods. Technologies: AzureCloudSupportMicrosoft 365SecurityOffice 365DevOps More:
We are advertising a senior, hands-on Professional Services Technical Lead role in Newbury, with a salary of £70,000. The role sets technical direction and leads the design and delivery of complex client solutions, with a focus on secure, supportable and well-documented outcomes delivered to agreed requirements, scope and timescales. Planet Recruitment is acting as an employment agency for permanent recruitment and an employment business for temporary workers, and is an Equal Opportunities Employer. Applications are submitted to Planet Recruitment; candidates with relevant skills and experience will be contacted, and applicants who do not hear back within seven days have been unsuccessful. Candidates are assessed on their merits, qualifications and ability to perform the role.
last updated 42 week of 2026