About this role
Salary: £? - ? per year
Requirements: Previous experience leading or supervising an EUC, Desktop Support, ICT Support, or Service Desk teamKnowledge of Microsoft Windows, Active Directory, Microsoft Exchange, Citrix, TCP/IP networking, remote access technologies, backup and recovery solutions, endpoint security and antivirusExperience with desktop, laptop, and peripheral support; hardware deployment and troubleshooting; and IT service management (ITSM) tools Responsibilities: Lead, motivate, and support a team of Desktop EngineersManage and prioritise incidents, requests, and project activityAct as an escalation point for complex technical issuesSupport the delivery of desktop services across multiple sitesIdentify opportunities to improve service delivery and ways of workingSupport the adoption of ITIL best practice Technologies: Active DirectoryCitrixHardwareICTSupportITILITSMSecurityTCP/IPWindows More:
We are recruiting an End User Computing (EUC) Team Leader to lead a busy Desktop Engineering function in an IT environment. This hands-on technical leadership role focuses on motivating a team, improving service delivery, driving operational improvements, and enhancing customer experience. The position is based in Wakefield, West Yorkshire, with occasional travel to local sites, on an initial 12-week contract. The rate is NHS Band 6 equivalent (£207.01–£249.86 per day, umbrella), and the role is inside IR35. We are Hays Specialist Recruitment Limited, acting as an employment agency for permanent recruitment and an employment business supplying temporary workers.
last updated 42 week of 2026