About this role
Salary: £? - ? per year
Requirements: Experience across UX design, UI design and user researchStrong understanding of User-Centred Design (UCD) principlesExperience designing digital products, applications or servicesAbility to create user journeys, wireframes and interactive prototypesExperience conducting user interviews, workshops and usability testingStrong stakeholder management and workshop facilitation skillsExcellent communication and presentation skillsExperience using FigmaMOD SC ClearanceDesirable: Experience within Government, Defence or other highly regulated environmentsDesirable: Experience with Power Platform, ServiceNow or enterprise applicationsDesirable: Knowledge of the GDS Service Standard and accessibility requirementsDesirable: Understanding of Service Design and Business Analysis practicesDesirable: Experience working within Agile delivery teams Responsibilities: Plan and conduct user interviews, workshops, surveys, observation sessions and usability testingCreate user personas, user journeys, empathy maps and service blueprintsIdentify user pain points, opportunities and unmet needsAnalyse qualitative and quantitative data and produce actionable insightsPresent research findings and recommendations to stakeholdersCreate user flows, wireframes, prototypes and interaction designsDefine intuitive navigation structures and user journeysDesign solutions that reduce complexity and improve task completionApply User-Centred Design principles throughout the product lifecycleValidate designs through user testing and iterative feedbackProduce high-fidelity UI designs and supporting design assetsEnsure consistency with relevant branding, design systems and accessibility standardsCreate responsive designs for desktop and mobile experiencesWork with development teams during implementation to maintain design qualityIdentify opportunities to improve products, services and user adoptionCollaborate with stakeholders, developers, architects, business analysts and end users to understand needs, test assumptions and design solutions that balance user experience, business objectives and technical constraints Technologies: FigmaSupportMobileServiceNowUX UI Design More:
We are recruiting for a UX/UI Designer and User Researcher to support user-centred digital products and services in a secure, highly regulated environment, including work across Power Platform, ServiceNow and other enterprise digital solutions. The role combines research, UX and UI design, taking insights through to wireframes, prototypes and high-fidelity designs. The position is based in London or Corsham, with hybrid working and occasional travel between locations. The rate is £450, the contract is inside IR35, and the contract length is to be confirmed. The opportunity spans user research, UX and UI across digital services. Additional vetting is required and may extend onboarding. We act as an employment agency for permanent recruitment and an employment business supplying temporary workers.
last updated 42 week of 2026