About this role
Salary: £80,000 - 120,000 per year
Requirements: Strong experience in IT Service Management or service integration within a complex, multi-supplier environmentStrong experience supporting Cyber or security services as managed end-to-end servicesAbility to influence Cyber, technology, regional and supplier teams without direct authorityExperience with ServiceNowITIL v4/5 Responsibilities: Own and operate the first-line service-management framework for Cyber services supporting EMEA, the Americas Division (including Canada and Brazil), and APAC.Manage end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls, and continual improvement.Coordinate Cyber teams, regional technology teams, intragroup providers, and third-party suppliers through the EMEA-led SIAM integration hub.Provide a consistent, controlled, and evidence-based view of Cyber service performance across supported regions and entities.Integrate Cyber services across regions and coordinate across suppliers and functions.Manage Cyber service performance, risk, resilience, governance, and integrated service reviews.Engage stakeholders and suppliers, and drive continual improvement and service maturity. Technologies: ITILSecurityServiceNow More:
We are recruiting for a new opportunity with a growing Cyber team at an investment bank. The role is titled Cyber Service Integration Manager (also listed as Service Integration Manager – Cyber) and focuses on the first-line service-management framework for Cyber services. It is based in London City with hybrid working, split 50/50 between office and home, and offers a salary of £80,000–£120,000. The vacancy is being handled by Huxley, a trading division of SThree Partnership LLP, acting as an employment business.
last updated 42 week of 2026