About this role
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About the RoleOur client is hiring a remote Offer Specialist / Account Manager to own the offer preparation and follow-up process for prospective clients. This is a client-facing role where you'll take intake call notes, turn them into clear, personalized offers, and shepherd clients through the decision process with care and consistency.
You'll be the point of contact between the intake team and the client, making sure nothing slips through the cracks and that every prospect feels heard. The client base is majority Hispanic, so a neutral English accent is a plus but not a hard requirement.
What You'll DoReview intake call notes and translate client needs into customized offersPrepare and send polished offer documents to prospective clientsFollow up with clients on outstanding offers, keeping the pipeline movingHandle administrative tasks tied to client management and account organizationJump on phone calls with prospective clients when needed to clarify, answer questions, or closeRequirements
What We're Looking ForRequired:
Strong English communication skills, both written and verbalPrior experience in a similar role (offer preparation, account management, sales support, or customer success)High empathy and emotional intelligenceA customer-service mindset and a genuine interest in helping people
Preferred Traits:
Detail-oriented and methodicalCritical thinker who can spot what's missing or unclear in a briefEmpathetic and able to put yourself in the client's shoesStrong at following instructions and processes without losing the human touch
Location & TimezoneBased in Latin AmericaNeutral English accent preferred but not requiredBenefits
Remote Working for US Company Exposure to new technology & trend Competitive Salary