About this role
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Being a Sales Associate is all about building strong connections and communicating effectively, combined with persistence. VXI seeks individuals with confidence, enthusiasm, and above all, a passion to make a sale and seal the deal.
• Respond to customer inquiries across various channels (telephone, email, chat, social media, etc.) as per assigned team scope, with a focus on driving sales opportunities
• Deliver exceptional customer service while identifying and maximizing sales potential during each interaction
• Address customer needs and provide tailored product/service recommendations to convert inquiries into sales
• Adhere to company sales guidelines and customer engagement standards
• Escalate complex or high-impact sales opportunities or issues to management as per standard operating procedures
• Accurately document all customer and sales interactions in accordance with company protocols
• Maintain consistent schedule adherence and excellent on-time attendance to ensure sales targets are met
• Follow company quality assurance standards and procedures related to sales interactions
• Demonstrate the highest level of integrity, professionalism, and product knowledge in every customer engagement
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!