About this role
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Essential Duties &Responsibilities
• Works in a fast-paced, structured call center environment • Delivers extraordinary customer care by responding to customer questions concerning their accounts • Grows and nurtures customer relationships on each and every call that result in measurable customer value • Documents necessary account information and offer solutions that benefit the customer • Maintains acceptable performance standards, including effectiveness, efficiency and quality. • Upholds the client policies (call handing, password, security, systems, and confidentiality etc) • Supports and adheres to company policies, requirements, and expectations • Maintains regular and consistent attendance and punctuality • Must be fluent in speaking both Cantonese and English
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!