About this role
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Job Overview The IT System Administrator will be responsible for overseeing the systems’ uptime from a technical support standpoint. He or she will be managing different applications that support our day-to-day operation. In some instances, there must be coordinated efforts with our technical teams in our Los Angeles headquarters, and Asia/Europe offices.
Responsibilities and Duties
• Support, maintain and manage the following applications, but not limited to the listed since it will depend on the business need to add/remove if needed. • Software Packaging/Deployment • VDI management o macOS enterprise management • Antivirus console administration • MFA o Exchange/O365 management • Support the production and back-office areas, ensuring 24/7 systems uptime for all users. • Supporting in-house Microsoft Windows, based software as well as client-based systems. • Participation, including assuming the role of overall IT point of contact with clients on conference calls and face-to-face meetings. • Act as escalation point of contact with occasional 24/7 on-call support for major outages and client support • Active Directory Management & cleanup • Internal / External Audits - Remediation actions. • Login Scripts • PAC File administration management & maintenance • Software Testing for different clients. • Be knowledgeable on new/improving tech solutions. Organizational enhancement/development and be able to provide feedback/report to upper management
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!