About this role
The Role
Are you passionate about keeping things running smoothly behind the scenes? We’re looking for a Spare Parts Manager to take ownership of our spare parts operations, ensuring our service teams always have what they need to delight customers. You’ll be the go-to expert for all brands and product categories, driving efficiency, supplier partnerships, and profitability.
If you thrive on organization, negotiation, and problem-solving—and want your work to directly impact customer satisfaction—this role is for you.
What You’ll Do
• Own the end-to-end spare parts process: procurement, inventory, forecasting, and reverse logistics.
• Build and manage strong supplier relationships, ensuring SLAs, delivery timelines, and cost efficiencies.
• Keep our parts flowing: track ETAs, manage orders, and maintain accurate data across systems.
• Optimize stock levels to balance availability and cost while maximizing brand profitability.
• Collaborate with service teams to ensure smooth operations and rapid customer support.
• Analyze data, report insights, and recommend improvements to drive performance.
Who You Are
• You know domestic appliances and consumer electronics inside out.
• Experienced in procurement, supply chain, or inventory management.
• Confident negotiating with suppliers and managing SLAs, credit terms, and logistics.
• Analytical, organized, and proactive—always looking ahead to anticipate needs.
• Tech-savvy with ERP or inventory management systems.
• A team player who thrives in a fast-paced, customer-focused environment.
Why You’ll Love This Role
• Make a real impact on customer satisfaction and service quality.
• Work with multiple brands and product categories.
• Shape supply chain and inventory strategies for efficiency and profitability.
• Grow your career in a dynamic, supportive, and innovative environment.
• Competitive salary and benefits package.