About this role
Job Function
The job incumbent’s main responsibilities will be to receive, maintain and ensure the distribution of consumer electronic products or spare parts.
Main Responsibilities – Retail & Service Centre
• Maintain security and control of storeroom and storage areas
• Receive and inspect all items and reconcile against the purchase or transfer orders
• Perform cycle counts and generate variance reports
• Prepare goods and relative documents for delivery
• Maintain cleanliness of store and delivery bays
• Additional responsibilities for Service Centre
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• Assist customers and employees for any spare parts requests/queries
• Process and follow-up to Customers’ requests/queries and provide prompt feedback
Main Responsibilities – Warehouse
• To ensure and monitor the preparation of goods for our different customers within acceptable time frame
• To receipt and verify all incoming local and foreign purchases according to established procedures and promptly communicate any issue to the Team Leader – Warehouse
• To ensure that all outgoing stock items tally with relative customer orders, in terms of description, quantity and quality
• To be responsible for the optimization of space within the warehouse to accommodate incoming products
• To ensure that Goods Received Notes (GRN) are raised for all incoming foreign purchases
• To ensure that warranty cards are inserted inside each product during the internal transfers or delivery to customers
• To ensure that loan & bumped items are segregated, properly tagged and closely monitored
• To carry out cycle counts as per set schedule
• To ensure good housekeeping of the warehouse
Requirements
• HSC
• A minimum of 2 years’ work experience in the field
• Service-oriented attitude
• Good product knowledge
• Ability to follow through on issues in a timely manner
• Be fluent in English and French (written and spoken)
• IT literate & good knowledge of MS Office
• Ability to work independently as well as part of a team
• Able to work odd hours and under pressure
Benefits
• Health and Pension Schemes
• 24hr Personal Accident Cover
• Staff Happiness Programs
• Company Doctor
• Staff Discount