About this role
Expected Income: 100K+
Seeking: Individual with 3+ Years Automotive Technical Experience OR 3+ Years Service Writing Experience
Position: Assistant Service Manager
Susquehanna Chrysler Dodge Jeep Ram is seeking a well spoken individual to assist the Service Manager with daily Administrative duties, acting as a customer service advocate and writing a small portion of RO's. This position is not a Service Advisor position. Managing and coaching others, leading by example and routinely training with the Service Advisors and Service Manager will be needed.
Income: 100K Annually (Base + Commission on Labor Gross Profit)
Requirements:
• Minimal 3+ years experience as a service advisor OR 3+ years as a technician
• CDJR experience is greatly preferred but not required
• World Class customer service skills
• Excellent Typing Skills
• Highly Proficient Computer Literacy
• Disciplined in following procedure without supervision
• Detail oriented
• Effective communication skills
• Ability to read the situation and adjust accordingly
• Consistent high performing sales/customer satisfaction scores
• Ability to work Saturday rotation
Benefits:
• Team Culture and Work Professionalism creates a great team
• Paid Time Off
• Paid Holidays
• Multiples Options of Health Insurance
• Dental Insurance
• Vision Insurance
• 401k with employee match program
• Competitive Pay Plans
• Employee discount
Schedule:
• Monday to Friday
• 830AM-600PM
• Weekend availability
• 730AM-100PM Every 4th Saturday
Supplemental pay types:
• Bonus pay
• Commission pay
Experience:
• Automotive Industry: 3 years (Preferred)
• customer service: 4 years (Preferred)
100,000+