About this role
The purpose of this job is to monitor customer accounts and payments to ensure collection of receivables and minimize company exposure as well as provide customer support.
Perform collection of past-due invoices for direct bill, wholesale, fleet, and RV accountsMonitor and review daily receipts as well as draft returns and collect payments accordinglyDevelop and maintain customer relationships ensuring response to customer needs including invoices, transaction details, and other account specificsWork with billing card services to active or inactivate accounts on direct billSupport account set-ups by entering accounts into GETPAID/CreditView to document customer activities and issuesWork with store reconcilers to help research manual re-billsAssist cash applications team with applying customer paymentsModel behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest levelEnsure all activities are in compliance with rules, regulations, policies, and proceduresComplete other duties as assigned High school diploma or equivalent certificate requiredBachelor’s degree in business or related field preferredMinimum one year work experience requiredIntermediate Microsoft Office skillsCompetencies:
Excellent analytical, critical thinking, and organizational skillsStrong attention to detailExcellent written and oral communication skillsAbility to make decisions and work with minimal supervisionAbility to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgencyPhysical Requirements & Working Conditions:
General office work requiring sitting or standing for long periods of time Flexible Schedule401(k)Weekly PayFlexible spending accountMedical/Dental/VisionTuition reimbursementAdoption Assistance Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment!