About this role
The purpose of this job is to take responsibility for the successful operation and management of a Pilot Corporation Convenience Store (C-Store).
Oversee, lead, and set priorities for the C-Store teamSelect, coach, train, and develop direct reports, to include appraising job performance and conducting performance reviewsEnsure store conditions meet company standards of safety, cleanliness and in-stock conditionsOrder and stock all products for sale; follow the company’s merchandising plans and proceduresReview and analyze key reports in efforts to increase profit and sales, identify opportunities, and meet company standards within determined operating budgetUse suggested selling methods to promote and sell productsEnsure quality service is delivered to every guestPerform team members’ roles as needed (e.g., process transactions, maintain deli, maintain clean work area, perform fuel desk functions, and other guest service functions)Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest levelEnsure all activities are in compliance with rules, regulations, policies, and proceduresComplete other duties as assignedSupervise the Restaurant General Manager to ensure restaurant operations follow company standards and meet the Franchisor’s guidelines (where applicable) High school diploma or equivalent certificate required; some college preferredMinimum three years’ supervisory experience in a similar position preferred; bachelor’s degree can be substituted for previous supervisory experienceExperience with high-volume retail, supervision, and sales with expense controlServSafe certification preferredCompetencies:
Excellent communication skills and ability to interact positively with team members, customers, vendors, and corporate representativesStrong retail acumen focusing on sales and profitAbility to balance multiple priorities and manage while also performing tasksAbility to organize and prioritize to meet goals and initiativesAbility to complete basic business math computations and calculationsPossesses conflict resolution and problem solving skillsStrong situational flexibility and adaptation skills to accommodate various job conditions, expectations, and personalitiesPhysical Requirements & Working Conditions:
Able to lift up to 50 poundsStand and move around majority of dayMove as much as 200 pounds with hand truckStoop, bend, twist, and reachClimbing laddersWork around high and low temperature equipment (i.e., ovens, freezers)Exposure to gasoline, diesel, propane, and cleaning chemical fumesExposure to various weather conditions and temperaturesSlip, trip, and fall hazards Nation-wide Medical Plan/Dental/Vision401(k)Flexible Spending AccountsAdoption AssistanceTuition ReimbursementFlexible ScheduleWeekly Pay