About this role
What You’ll Be Doing
Become an expert and provide an outstanding experience to our customersAssess nature of product or service issues and resolve basic to complex support problems for customer inquiries received via email and phone (and occasionally live chat). Use a variety of modern communication channels to offer the best possible serviceAdministratively process the customer experience cases via different computer applications What we would like to see on your CV
Fluent language skills in English and ItalianExceptional writing and speaking abilities to provide clear and empathetic customer support through email and live chat.Must demonstrate strong communication and interpersonal skills.Requires basic software knowledgeMust be able to efficiently manage multiple projects and tasks at the same time.Secondary school is requiresCompetencies Valued
Displays passion for and responsibility to the customer.Displays innovation in everything you do.A strong drive to complete tasks.Displays personal and corporate integrity.
Nemzetközi és multinacionális környezetProfesszionális tréningek és továbbképzésekBarátságos csapat és támogató légkörRugalmas beosztásokFolyamatos fejlődési lehetőségHiszünk abban, hogy fontos az egészség, ezért minden munkavállalónkat gyümölcsnapokkal és irodai masszázzsal támogatunk.