About this role
TNM Solutions LLC is hiring an experienced and detail-oriented Dispatcher to support daily delivery operations for our Amazon Delivery Service Partner (DSP) in Rockford, IL.
This is a hands-on operations role responsible for coordinating drivers, ensuring smooth dispatch, and maintaining high performance across all delivery routes.
Key Responsibilities
Monitor drivers’ delivery progress and safe driving practicesSet roster and schedule drivers based on route countAssist with morning load-out and dispatch operationsEnsure all vans are loaded correctly, safely, and all routes are fully coveredSupport distribution of vans and asset bagsTrain and onboard new driversOpen and close daily operationsInspect vans for damage and report issuesMonitor driver progress, attendance, and hoursCommunicate with drivers and leadership to resolve issues in real timePerform additional operational tasks as needed Minimum 1 year of recent Amazon DSP dispatching experience (required)Strong communication and leadership skillsAbility to influence and manage a team effectivelyAbility to follow company policies and proceduresExperience coaching and developing staffRequirements
Must be able to work on-site in Rockford, ILAvailability for early mornings, weekends, and full shiftsAbility to work in a fast-paced, high-pressure environmentAuthorized to work in the United StatesWhat We Offer
Competitive hourly payPaid trainingGrowth opportunities (Lead Dispatcher / Admin path)Stable, team-oriented work environment TNM Solutions LLC is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Applicant information will be kept confidential in accordance with EEO guidelines.