About this role
AV Commissioning Engineer
St Albans – Travel Required
Full time: 40 hours per week + overtime
£45k - £55k
Main purpose of job:
We are a family-run, Audio Visual (AV) company delivering high-quality installation projects across the UK and internationally. We pride ourselves on craftsmanship, strong client relationships, and a hands-on, supportive team culture.
We are seeking an experienced AV Commissioning Engineer to play a key role in delivering exceptional AV installations worldwide. This position combines technical expertise, leadership, and international project experience, making it ideal for someone who thrives in dynamic, project-based environments.
As a central member of the team, you will be responsible for the final commissioning and testing of systems, ensuring that the finished solution works as intended from a technical and end-user perspective. You will also take responsibility for mentoring engineers, maintaining strong client relationships, and upholding the values of a close-knit family business while contributing to its continued growth and success.
Main Responsibilities
Travel extensively throughout the UK and internationally to support project delivery and client requirementsCommission and test commercial AV systems to ensure they operate in line with project specifications and customer requirements Verify the performance of audio, video, control, conferencing, and AV-over-IP systems through structured testing processesIdentify, diagnose, and resolve technical issues during the commissioning phaseWork closely with project and installation teams to address commissioning issues and achieve successful project delivery.Test user interfaces and system functionality to ensure an intuitive and reliable end-user experienceComplete commissioning documentation, test records, and system sign-off reports accuratelySupport system demonstrations, customer handovers, and end-user training where requiredBuild positive relationships with customers and act as a professional technical representative of the company on siteProvide technical support and guidance to installation engineers and junior team membersEnsure all work is completed in accordance with company policies, health and safety regulations, and industry standardsWork closely with Project Managers and Installations teams to ensure projects are delivered on time, within scope and to the highest quality standardsSupport continuous improvement initiatives by identifying opportunities to enhance processes, quality and customer satisfactionTo maintain certifications as required
Qualifications and Experience Required
Proven experience as an AV Commissioning Engineer within the professional audio visual industryStrong knowledge of AV technologies including audio systems, video distribution, control systems, conferencing systems and networked AV SolutionsExperience commissioning systems from leading manufacturers such as Crestron, Q-SYS,Biamp, Extron, Cisco, Poly, Logitech or equivalent platformsAbility to read and interpret technical drawings, schematics, signal flow diagrams and system documentationDemonstrable experience delivering complex AV installation project and managing commissioning activities on siteExcellent fault finding and problem-solving skillsFull UK Driving licence and willingness to travel internationally and work flexible hoursStrong customer-facing skills with the ability to communicate effectively with both technical and non-technical customers and colleaguesAbility to work successfully as part of a teamWell organized, with excellent time management skills to work to deadlinesGood knowledge of Microsoft windows Right to work in the UKValid PassportPhysically fit to carry out the duties of the roleA working knowledge of Health and Safety requirements
Competencies and Skills Required
Excellent communication and interpersonal skills, capable of building long-term client relationshipsHigh levels of professionalism and personal accountabilityCommitment to delivering outstanding customer service and maintaining the company’s reputation for qualityA proactive mindset with a commitment to continuous learning and keeping abreast of developments within the AV industryAdaptable and calm under pressureA thorough, analytical approach to tasks with effective problem-solving skillsA positive, helpful approach to providing support and assistance to the teamA willingness to share experience, knowledge and best practicesAbility to operate with a high level of accuracy and complete all work in accordance with company procedures.A total commitment to focus on and adhere to the company policy on health and safety in all aspects of work.Commercial awareness and an understanding of the importance of delivering projects efficiently and profitably