About this role
Time Appointments are currently recruiting for an experienced Sales Administrator to join a successful and growing business.
This is a great opportunity for someone who enjoys a busy, varied role and takes pride in keeping things organised, accurate and running smoothly.
You'll be supporting customers and the wider sales team, processing orders, managing information and making sure everything is captured correctly and dealt with promptly.
Key Duties & Responsibilities:
Processing customer orders accurately and within agreed timescalesChecking orders and ensuring all relevant information has been capturedLiaising with customers regarding orders, requirements and delivery informationManaging customer queries and resolving issues where requiredMaintaining accurate customer and order recordsUpdating internal systems with relevant sales and delivery informationLiaising with internal departments to ensure orders are processed smoothlyManaging customer expectations around delivery datesSupporting the sales team with day-to-day administrationBuilding strong relationships with customers and colleaguesIdentifying opportunities to improve processes and ways of working
Skills & Experience Required:
Previous experience within Sales Administration, Customer Service or a similar administrative roleExcellent written and verbal communication skillsStrong attention to detail and a high level of accuracyExcellent data entry skillsGood working knowledge of Microsoft Office, particularly Word and ExcelThe ability to manage multiple priorities in a busy environmentStrong organisational and problem-solving skillsA positive, resilient and can-do attitudeThe confidence to communicate with customers and internal teamsThe ability to work independently as well as part of a wider team
Alongside a competitive salary, you’ll enjoy a great benefits package including company pension, life insurance, cycle to work scheme, free on-site parking and sick pay.