About this role
Location: Norwich Salary: Competitive + Excellent Benefits Hybrid Working Available
Are you an experienced insurance professional with a strong understanding looking to develop your career within underwriting?
This is an excellent opportunity to play a key role in supporting delegated underwriting operations, ensuring the accurate processing of risk, premium and claims data while working closely with underwriting, claims, finance and technology teams.
The Opportunity
As a Delegated Underwriting Bordereaux & Operations Technician, you will be responsible for the timely and accurate administration of bordereaux and policy data across a delegated underwriting portfolio. You'll contribute to maintaining quality standards, improving operational processes, and supporting the smooth running of underwriting operations.
Key Responsibilities
Processing & Administration
Receive, validate and process risk, premium and claims bordereaux.Map and reconcile bordereaux data in line with contractual and operational requirements.Ensure all submissions are processed within agreed service levels.Investigate and resolve discrepancies, exceptions and quality issues. Data Quality & Regulatory Compliance
Identify and correct validation failures, duplicate entries and incomplete records.Maintain accurate audit trails and robust data standards.Support compliance with internal controls and regulatory requirements. Policy & Delegated Authority Administration
Manage delegated authority contracts, binders, facilities and coverholder records.Maintain policy administration systems accurately and efficiently.Process renewals, endorsements and mid-term adjustments. Stakeholder Engagement
Liaise with Underwriting, Claims, Finance, Credit Control and Technology teams.Build strong relationships with external partners and delegated authority stakeholders.Support the resolution of operational queries and process issues. Continuous Improvement
Assist with governance reporting and period-end controls.Participate in user acceptance testing and system enhancements.Support root cause analysis and process improvement initiatives. About You
We are keen to speak with candidates who possess:
2 years insurance experienceA strong understanding of risk, premium and claims bordereaux.Knowledge of delegated underwriting arrangements and insurance market processes.Experience using policy administration systems and insurance platforms.Advanced Excel skills Excellent attention to detail and analytical capabilities.Strong organisational skills with the ability to manage multiple deadlines.Exceptional communication skills with confidence liaising across a range of stakeholders. What's on Offer?
Competitive salary and benefits package.Flexible hybrid working arrangements.A collaborative and inclusive working environment.Exposure to a diverse and specialist insurance portfolio.Ongoing training, mentoring and professional development opportunities.Clear career progression pathways within a highly successful organisation. If you're looking for the next step in your insurance operations career and would like to join a forward-thinking organisation that values expertise, development and collaboration, we'd love to hear from you.
Call Michelle Topley on or email your CV to . Alternatively apply online.