About this role
Interim Revenues Manager
Location: Essex
Contract: Interim, 6 months
Hours: Full-time
Working Pattern: Hybrid – minimum of 1 day per week in the office
The Opportunity
Are you an experienced Revenues professional looking for your next interim opportunity?
We are seeking a confident and knowledgeable Interim Revenues Manager to lead a Revenues Service, overseeing the billing, collection and recovery of Council Tax, Business Rates, Sundry Debts and Housing Benefit Overpayments.
This is an excellent opportunity for an experienced leader to make a real impact, ensuring the effective delivery of services, maintaining statutory compliance and driving improvements across Revenues and Benefits processes.
Working on a hybrid basis, you will provide strategic and operational leadership, support your team to achieve performance targets and ensure the service continues to operate efficiently and effectively.
Key Responsibilities
Team Leadership: Manage, motivate and develop the Revenues team, overseeing recruitment, training, performance management and staff development.Revenues Operations: Oversee Council Tax and Business Rates billing, collection and recovery, alongside Sundry Debts and Housing Benefit Overpayments.Legislation & Compliance: Maintain an up-to-date knowledge of relevant legislation, regulations and case law, ensuring policies, procedures and working practices remain compliant.Service Improvement: Review and develop processes, systems and procedures to improve efficiency, implement legislative changes and identify innovative solutions.Financial Management: Manage service budgets, monitor collection rates and oversee the accurate preparation of financial reports, performance data and statutory returns.Systems & Projects: Support the development and effective operation of Revenues and Benefits IT systems, including software updates, system improvements and service-specific projects.Debt Recovery: Oversee recovery strategies, complex cases, insolvency proceedings, enforcement activity and recommendations for writing off irrecoverable debts.Stakeholder Management: Represent the service at internal and external meetings, professional forums and formal proceedings, including court where required.Reporting & Governance: Monitor service performance against targets, prepare reports for senior management and ensure appropriate GDPR compliance.Strategic Support: Deputise for senior finance management when required and contribute to the wider strategic direction of the service. About You
You will be an experienced Revenues professional with a strong track record of managing teams and overseeing local taxation and debt recovery services.
You will bring a combination of technical expertise, leadership ability and a proactive approach to service delivery, with the confidence to manage complex issues and drive positive change.
You will ideally have:
Significant experience managing the day-to-day administration, billing, collection and recovery of Council Tax, Business Rates and Sundry Debts.A strong understanding of current legislation, regulations and best practice within a local authority Revenues environment.Experience leading annual billing and year-end processes.Proven experience interpreting and implementing legislative changes.Experience managing team performance, staff development and employee relations matters.A sound understanding of budget management, financial reporting and performance monitoring.Experience overseeing service improvements, systems development and the implementation of contracts or projects.Excellent communication, interpersonal, presentation and report-writing skills.The ability to manage competing priorities, work under pressure and make informed decisions with minimal supervision.Strong IT skills, including Microsoft Office applications and experience using Revenues-specific systems. Membership of the Institute of Revenues, Rating and Valuation (IRRV), or equivalent professional knowledge, would be advantageous.
A full driving licence and access to your own transport are also required.
Why Apply?
Competitive interim rateInitial 6-month contract.Hybrid working, with a minimum of one day per week in the office, subject to business needs.An opportunity to lead an established service and influence operational performance and service improvement. Interested?
If you have the technical knowledge and leadership experience required to make an immediate impact in a Revenues Service, we would love to hear from you.
Apply today to be considered for this interim opportunity.