About this role
Location: Southend - Hybrid Working
Salary: £45,000 - £50,000 per annum, depending on experience
Employment Type: Permanent
About the Role
We are looking for a commercially driven and technically experienced Legionella Commercial Technical Lead to support the continued growth of a well-established commercial cleaning and compliance business.
This is a varied role combining business development, technical consultancy and compliance expertise, with approximately 80% of your time focused on sales and business development and 20% on technical oversight.
You will play a key role in growing the water hygiene division by securing new commercial contracts, developing existing customer relationships and identifying opportunities to expand the company's service offering.
Alongside your commercial responsibilities, you will act as a senior technical point of contact, supporting complex projects, auditing the quality of operational delivery and ensuring proposals and remedial works meet relevant industry standards.
This is an excellent opportunity for someone who combines strong technical knowledge of Legionella and water hygiene with the commercial confidence to build relationships, develop opportunities and win new business.
Key Responsibilities
Business Development & Sales
Identify, develop and secure new business opportunities across commercial and industrial markets.Proactively generate leads through prospecting, networking, referrals, industry events and targeted account development.Build and maintain a strong pipeline of prospective customers and commercial contracts.Develop relationships with facilities managers, landlords, building operators and other key decision-makers.Identify opportunities to cross-sell additional services to existing customers and expand the water hygiene division's offering.Prepare, scope and price technical proposals, tenders, bids and remedial quotations for domestic hot and cold-water systems.Attend client meetings and industry events, representing the business professionally.Develop long-term customer relationships to encourage repeat business and sustainable growth.Work closely with internal operational teams to ensure proposed solutions are commercially viable and can be delivered effectively. Technical Support, Auditing & Compliance
Conduct technical site audits to assess the quality of work carried out by operational teams and ensure compliance with contractual requirements.Prepare, review and provide technical guidance on complex Method Statements and Risk Assessments (RAMS).Act as a senior technical escalation point for complex hot and cold-water system issues.Provide expert advice on Legionella control, water hygiene and remedial requirements.Support clients dealing with significant Legionella findings or persistent contamination, providing technical guidance and identifying appropriate remedial solutions.Ensure proposals and technical recommendations align with relevant legislation, guidance and industry standards, including ACoP L8 and HSG274.Work collaboratively with operational teams to maintain high standards of service delivery and technical compliance.Identify opportunities to improve processes, technical standards and the overall customer experience. Health, Safety & Quality
Comply with company health and safety and environmental policies.Support relevant health and safety meetings and initiatives.Ensure work is carried out in accordance with applicable procedures and standards.Identify opportunities to improve departmental processes and service quality.Help maintain high standards across both technical delivery and customer service. About You
We are looking for someone who combines strong technical expertise in Legionella and water hygiene with a proven commercial mindset.
You will ideally have:
Significant experience in Legionella control, water hygiene or domestic hot and cold-water systems.A strong understanding of ACoP L8, HSG274 and relevant water hygiene compliance requirements.Experience in business development, technical sales, consultancy or commercial account management within the water hygiene or compliance sector.A proven ability to generate leads, develop customer relationships and win new business.Experience preparing technical proposals, tenders, quotations and remedial recommendations.The technical confidence to review complex RAMS and provide guidance on challenging water system issues.Experience conducting site audits or overseeing the quality of operational work.Strong commercial awareness, including the ability to scope and price services effectively.Excellent communication, negotiation and relationship-building skills.A proactive, organised approach and the ability to manage your own workload.The confidence to advise clients on technical issues while identifying commercially appropriate solutions. What We Offer
£45,000 - £50,000 per annum, depending on experience.Hybrid working, based around Southend.The opportunity to play a key role in growing an established water hygiene division.A varied position combining technical expertise, consultancy and business development.The opportunity to develop long-term relationships with commercial clients.The chance to influence service development and contribute directly to business growth.The opportunity to work alongside an experienced team within an established compliance business. Interested?
If you have a strong background in Legionella and water hygiene, combined with the commercial ability to develop client relationships and secure new business, we'd be keen to hear from you.
This is an opportunity to use your technical expertise in a commercially focused role where you can make a tangible contribution to the growth of the business.