About this role
Reliable, hardworking, proactive and personableAvailable midweek and 2 Saturday's per monthComfortable working in a very busy, fast-paced environment Plant & Tool Hire Desk Controller
West London | £45,000 Basic + Overtime + Bonus + Company Vehicle Permanent | Full-time Monday to Friday, 6am to 5pm, plus two Saturday mornings per month (paid overtime)
Do you have experience in plant hire, tool hire, construction equipment or builders' merchants? We're recruiting for a busy and growing tool and equipment hire business in West London, looking for an experienced, hands-on individual to join its friendly team.
This is a fantastic opportunity for someone who understands the construction and equipment hire industry, enjoys dealing with trade customers and wants a varied role combining hire desk operations, customer service, equipment knowledge and practical operational support.
With a £45,000 basic salary, additional overtime, discretionary bonus and a company vehicle following probation, there's an attractive package on offer for the right person.
What You'll Be Doing You'll play an important role in the day-to-day running of a busy hire operation, working closely with customers and colleagues to ensure equipment hire requirements are handled efficiently. Your responsibilities will include: Managing enquiries and bookings for plant, tools and construction equipmentAdvising customers on suitable equipment for their requirementsDealing with trade customers, contractors and building professionals face-to-face, by telephone and emailProcessing hire orders, returns and customer information accuratelyCoordinating equipment availability, collections and deliveriesBuilding and maintaining relationships with regular trade customersSupporting sales activity and identifying additional hire opportunitiesUsing internal hire management systems and Microsoft OfficeAssisting with equipment movement, loading and unloading when requiredSupporting the wider warehouse and operational team during busy periods What We're Looking For Previous experience in plant hire, tool hire, construction equipment, builders' merchants or a closely related industry is required. You'll ideally bring: A good understanding of construction tools, machinery and hire equipmentExperience dealing with trade customers, contractors or construction businessesPrevious hire desk, equipment rental, trade counter, sales or operational experienceConfidence discussing equipment requirements and assisting customers with their enquiriesStrong organisational skills and the ability to manage multiple prioritiesA friendly, professional and commercially minded approachGood IT skills and confidence using databases and Microsoft OfficeA reliable, hardworking attitude and willingness to get involved in practical tasksThe ability to safely handle equipment weighing approximately 15–20kg, with appropriate assistance or handling equipment where neededA full UK driving licence, essential Additional language skills, particularly an Eastern European language, would be welcome within this multilingual team, although they are not essential. Working Hours & Package £45,000 basic salary, covering Monday to Friday, 6am to 5pm, including paid breaksMinimum two Saturdays per month, 7am to 1pm, paid as additional overtimeDiscretionary annual performance-related bonusCompany vehicle following successful completion of probation28 days' annual leave, including bank holidaysPermanent employment with a growing businessFriendly, supportive and close-knit teamA varied position combining customer contact, equipment hire and hands-on operations Why Apply? If you're currently working in plant hire, tool hire, equipment rental, a builders' merchant or a related construction environment, this could be an excellent opportunity to put your industry knowledge to good use.
We're looking for someone who knows their way around construction equipment, enjoys working with trade customers and is equally comfortable managing the hire desk or helping colleagues with the practical side of the business.
If you've got the industry knowledge, a great work ethic and enjoy being part of a busy team, we'd love to hear from you.
To apply, please click the Apply button below.