About this role
Part Time Customer Service Assistant - £13ph - Mon to Weds
Birmingham, B19, Immediate Start
A busy student accommodation site is looking for a friendly, professional, and customer-focused Reception / Customer Service Assistant to provide a welcoming presence and excellent support for residents.
Key Responsibilities
• Acting as the first point of contact for residents and visitors at the front desk • Handling enquiries professionally via phone, email, and face-to-face interactions • Maintaining accurate records and ensuring smooth shift handovers • Assisting with resident queries, complaints, payments, and parcel deliveries • Preparing and maintaining communal areas while supporting resident events and activities • Responding appropriately to incidents and following all health and safety procedures • Logging and monitoring maintenance requests, alongside general administrative duties
About You
• Previous experience in a busy customer service, reception, hospitality, hotel, or student accommodation environment • Excellent communication and interpersonal skills • Confident using Microsoft Office and other basic IT systems • Calm, approachable, organised, and dependable • A positive, proactive attitude with a willingness to support wherever needed
Apply today for immediate consideration.
(ritzrecempbus)