About this role
HR Casework Officer
Working Arrangement: Hybrid (3 days in office, 2 days at home after training)Organisation: Bolton CouncilPay Rate: £18.43 per hourContract: Initial 6-months Bolton Council are seeking an experienced HR Casework Officer to provide practical and professional employee relations support to managers across a range of HR matters. This role is ideal for someone who can manage a varied caseload effectively and provide confident advice to ensure compliance and resolution of employee relations issues.
Day-to-day of the role:
Manage a varied caseload of employee relations issues, including disciplinary, grievance, sickness absence, capability, probation, and conduct matters.Provide timely and accurate HR advice to managers, ensuring compliance with employment legislation, policies, and procedures.Support managers throughout the full case management process, including preparing documentation, correspondence, and reports.Attend formal meetings and hearings to provide procedural guidance and HR advice.Interpret and apply HR policies consistently and fairly.Advise on terms and conditions of employment and general workforce-related queries.Maintain accurate case records and utilise HR systems to support case management and reporting.Build effective working relationships with managers, employees, and trade union representatives.Ensure all casework is handled confidentially and in accordance with data protection requirements. Required Skills & Qualifications:
Proven experience of managing a broad range of complex employee relations casework.Strong working knowledge of employment law and HR best practices.Ability to provide clear, pragmatic, and solution-focused advice to managers.Excellent written and verbal communication skills.Strong organisational skills and the ability to manage competing priorities.Experience of drafting HR correspondence and reports.Competent user of Microsoft Office and HR information systems.Ability to work independently and exercise sound professional judgement.CIPD Level 5 qualification (or equivalent experience).
To apply for the HR Casework Officer position, please submit your CV and a Reed Consultant will be in touch to discuss next steps.