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Graduate Customer Service Assistant @ Pure Staff Limited

GBOnsiteFull-time
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About this role

Duties:

* Handling inbound (sales) calls, taking orders and responding to queries from customers

* Chasing and checking progress of orders, working closely with Purchasing/Sales Manager supporting sales operations to help process orders, invoices, etc

* Following leads given by the external sales team

* Building long lasting client relationships

* Exceptional communication skills and closing a sale over the phone

* Any other job when and as required by Purchasing and Sales Manager

* To log customer complaints and process as necessary

Specification

Graduate looking to embark into a new career pathAble to build and maintain good relationships with peer group, colleagues, customers, suppliersExcellent communication skills, with good time management and organisational skillsReliable and hardworking, proficient in MS OfficeConfident using the telephone to resolve progression of opportunities and customer issuesExperience of an ERP system such like HubSpot would be an advantage This is a permanent role office based Monday-Friday.

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