About this role
WHAT'S IN IT FOR YOU? Competitive salary between £25,000 and £27,000 per year, negotiableGenerous monthly bonus based on performance and complianceSupportive team environment in our Cheltenham officeFull-time employment with standard Monday to Friday hoursAdditional benefits including workplace pension, life insurance, and employee assistance programmeOpportunity to develop your skills in a regulated debt collection environment MUST HAVE'S Minimum of 2 years proven success in regulated debt collectionStrong organisational skills with great attention to detailResilience and the ability to handle challenging conversationsEffective communication and negotiation skillsBasic computer skills; full training on in-house systems provided NICE TO HAVE'S Experience in accounting or credit control (preferred)Previous experience working in regulated environments SO, WHAT WILL YOU BE DOING? Engaging with customers via telephone and email to resolve payment issuesBuilding relationships to facilitate quick notification of payments made directlyNegotiating payment plans within strict compliance frameworksCompleting administrative tasks related to debt resolutionSupporting ad hoc duties as required to meet team goals HELPFUL EXTRAS Opportunity for career growth within a professional sectorWork in a busy, dynamic office environmentWork extra hours during busy periods, if desired Interested? Send your CV to i2i Recruitment today!
Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.