About this role
Your new company A large organisation is seeking an experienced Accounts Receivable Manager to join its Transactional Finance function. This is a key leadership role responsible for supporting the maximisation of income collection, overseeing billing, collection and recovery activities, and driving service improvement across the Accounts Receivable function.
Your new role Reporting to the Head of Transactional Finance, you will lead the Accounts Receivable team and be responsible for the billing, collection and recovery of a diverse income portfolio, including commercial rents, residential service charges, service charge loans, mortgages and sundry income.
Key responsibilities will include:
Leading and managing the Accounts Receivable team, ensuring effective processes and procedures are in place.Overseeing billing, collection, recovery and enforcement activities across all income types.Monitoring collection performance and producing KPI reports, forecasts and performance analysis.Providing advice and recommendations on collection performance and service improvement.Managing complex debt recovery cases and supporting legal recovery action where required.Overseeing refunds, write-offs and reconciliations within financial systems.Building relationships with internal stakeholders, auditors and external contractors.Supporting system testing and identifying opportunities to improve the use of financial and operational systems.Identifying and implementing process and service improvements to drive performance and efficiency.Supporting staff development, succession planning, training and communication.Keeping abreast of legislative, software and system developments impacting income collection and debt recovery.
What you'll need to succeed
Educated to degree standard, fully or part-qualified in a relevant professional qualification (such as CICM, IRRV, AAT, CIPFA or ACCA), or qualified by experience.Full, detailed knowledge of billing and recovery legislation and best practice.Detailed knowledge of sundry and commercial debt recovery law and practice.Experience of collection and recovery of income at a senior level.Excellent communication and interpersonal skills and the ability to deal with a range of contacts at all levels.Good IT skills including experience of working with financial systems.Effective leader, with good management experience.Enthusiastic and flexible with high levels of drive and initiative.
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