About this role
Care Coordinator
Preston
£28-31k + quarterly team bonus
Are you organised, confident managing multiple priorities and passionate about making sure people receive the right care at the right time?Do you have experience in care coordination, scheduling, healthcare administration or a similar role?Are you looking for a role where you can make a real difference while developing your career within a growing healthcare organisation? We’re recruiting for a Care Coordinator to join an established healthcare provider in Brighouse, to assist in managing care resources across its Complex Care service.
The role
As Care Coordinator, you’ll play an important part in making sure care visits are properly planned, staffed and delivered. Working closely with the Service Manager and Complex Case Managers, you’ll coordinate care schedules, manage staff allocation and respond quickly when circumstances change.
You’ll also be responsible for monitoring training and supervision requirements, maintaining regular contact with clients and supporting the weekly on-call rota.
This is a busy and varied role where strong organisation, communication and problem-solving skills are essential.
What you'll be doing
Coordinating care visits using the organisation's scheduling systemManaging staff allocation and responding quickly to changes in staffing requirementsCoordinating new client requests and making sure appropriate care is arrangedMonitoring staff supervision, training and CQC-required timescalesMaintaining regular contact with clients and helping ensure care plans are being delivered effectivelyWorking closely with healthcare workers, Service Managers and Case ManagersRecording and following up concerns, complaints and complimentsManaging the weekly on-call rota and providing support when requiredKeeping accurate records and ensuring information is communicated clearly across the team What we're looking for
We're looking for someone who is highly organised, proactive and comfortable working in a fast-paced environment where priorities can change quickly.
You'll ideally have:
Previous experience in care coordination, healthcare administration, scheduling or a similar roleStrong organisational and time-management skillsThe ability to manage multiple priorities and respond calmly to changesGood understanding of CQC requirements and the importance of complianceExcellent written and verbal communication skillsExperience working with care or healthcare staffNVQ Level 3 in Health & Social Care, or a willingness to work towards thisA genuine commitment to delivering high standards of careWillingness to participate in the on-call rota What you'll get in return
Basic salary of up to £28kUp to £3k additional on-call paymentsQuarterly team bonus25 days holiday + bank holidays & your birthday offPension schemeEmployee Assistance Programme, including wellbeing and financial supportBuy-and-sell holiday schemeIn-house training and developmentSupportive working environment with genuine opportunities for progression If you're an organised and people-focused coordinator looking for a role where your work genuinely makes a difference, we'd love to hear from you.