About this role
We are looking for someone to play a key role in ensuring smooth communication between customers, suppliers, and engineers.
Your main responsibilities will include:
Handling phone and email enquiries regarding technical / orders queriesLiaising with customers, suppliers and engineers.Processing orders generated by the service department.Obtaining costs and delivery times Raising customer quotes Carrying out calculations based on supplier prices both in the UK and WorldwideLiaising with suppliers and engineers regarding technical enquiries Resolving delivery issues with carriers and ensuring deadlines are metLiaising with carriers to resolve delivery issues when requiredProviding progress updates with regards to orders and deliveriesKeeping accurate records of enquiries, orders, and quotes for easy team access Why Join Us?
Excellent benefits package Up to £30,000Monday to Friday (normal office hours) What We're Looking For:
Proficient with Microsoft Word and ExcelAdministration experienceStrong numeracy and attention to detailClear, confident communication and a professional phone mannerFlexible, adaptable, and calm under pressureA reliable, collaborative team player