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Director, Regulatory Affairs and Compliance @ Pilot Company

USOnsiteFull-timeJob reference 40553
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About this role

This role leads and advances the enterprise compliance program, strengthening the organization’s culture of compliance and ensuring alignment across regulatory requirements, business operations, and risk management. The Director provides strategic oversight for compliance program design, regulatory operations, data and monitoring, training, communications, and third‑party risk. The role ensures an integrated, scalable, and proactive compliance framework that supports effective risk identification, mitigation, and reporting.

Essential Functions

Lead enterprise compliance strategy and ensure alignment with organizational priorities and regulatory expectations.Oversee the compliance program framework, including policies, standards, procedures, and maturity development.Direct enterprise‑wide compliance risk assessments and integrate compliance into business processes and decision‑making.Provide oversight of compliance operations, including intake, investigations, issue management, and remediation.Serve as escalation point for complex compliance matters, investigations, and regulatory inquiries.Partner with Legal, Audit, ERM, and business leaders to ensure effective control design and execution.Oversee compliance monitoring and reporting, including KPIs, dashboards, and data integrity across systems.Drive data‑driven insights to identify trends, emerging risks, and improvement opportunities.Provide reporting to senior leadership and the Board on compliance performance and risk posture.Champion a culture of ethics and compliance through training, communication, and awareness initiatives.Oversee third‑party risk management, including due diligence, screening, and ongoing governance.Lead and develop a high‑performing compliance team with clear expectations, accountability, and continuous improvement.Model organizational values and ensure strong support for team members and stakeholders.Complete other duties as assigned.

Qualifications

Bachelor’s degree required; advanced degree (JD, MBA, or related field) preferredMinimum of 10+ years of experience in compliance, regulatory affairs, risk management, or related fieldDemonstrated experience building and scaling enterprise compliance programs (not just operating within one)Experience in retail convenience, energy, or similarly regulated industries strongly preferredThis position requires candidates to be legally authorized to work in the United States without employer sponsorshipSpecialized Knowledge

Deep understanding of regulatory frameworks and compliance program designStrong knowledge of compliance operations, investigations, and regulatory response processesExperience with compliance monitoring, data analytics, and reporting tools (e.g., Tableau, Power BI)Ability to translate complex regulatory requirements into practical business controlsExperience with third-party risk management and due diligence processesCompetencies

Strong strategic thinking and leadership capabilityExcellent analytical, problem solving, and critical thinking skills with attention to detailExceptional written and verbal communication skills, including executive-level communicationAbility to influence and partner across all levels of the organizationAbility to prioritize, execute, and deliver results in a complex, fast-paced environmentStrong collaboration, team leadership, and stakeholder management skillsTravel

Travel required less than 20%Physical Requirements & Working Conditions

General office work requiring sitting or standing for long periods of timeAvailable to work evenings or odd hours to support commercial needs Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines

Skills

Legal (LEGAL)LegalDirectorRetail

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