About this role
Location: On site, Stoke-on-Trent, Hybrid working after probation. Full-Time: 37.5 hours per week As our new Claims Handler, you’ll be the voice of Davies, your empathetic service will leave a lasting impression on our customers. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. So, if you're interested in starting a career in an international insurance company, Look no further! Setting up new claims, appoint contractors, and update internal systems Liaising with customers, insurers, suppliers, and colleagues nationwide Analysing policies to determine claim coverage and devise efficient claims processing strategies Keeping policyholders informed about claim progress through well-crafted correspondence Ensuring compliance with contractual and regulatory requirements Issuing payments and arrange settlements as needed Contributing to team success and driving business growth