About this role
Job summary
Farleigh Hospice is a high performing organisation providing specialist palliative and end of life care for people with life limiting illness in the Mid Essex region.Our team at Farleigh has grown and evolved to meet the changing needs of the community we serve, and we are looking for highly motivated Manager to join our Hospice Rapid Access Service (HRAs) team.
The Hospice Rapid Access Service (HRAs) is a collaborative partnership with other hospices in Essex which is commissioned by Essex Integrated Care Board.
Main duties of the job
The team facilitate rapid discharge from hospital or provision of care in the community for people with a primary health condition who are rapidly deteriorating, and within the last weeks of their life. This plays a critical role in ensuring people approaching the end of life receive compassionate, coordinated care in their preferred setting.
This involves a clinical assessment and regular review of care, with brokerage for provision of personal care at home, Nursing Home, or Inpatient stay at the Hospice.
This is an exciting opportunity for a senior leader to manage the fully established team of clinicians and care coordinators.This is a demanding and fast paced role, which would suit someone who can work at pace, manage competing priorities, and solve complex scenarios.There is a high degree of collaborative working required with our colleagues in the community, the acute trust, the ICB and Adult Social Care.
This role reports directly to the Director of Care and is responsible for oversight of all processes and performance of the Hospice Rapid Access team and direct line management of the staff in the team.
We are seeking someone with a strong passion and drive for excellence, who can work using their own initiative, to inspire and develop high performance in teams.Excellent communication and presentation skills essential.
About us
We offer a great working environment, a competitive pay and benefit package, flexible working and a strong team to support you.
If you require further information, please view the job description or contact the recruiting manager Ellie Miller, Director of Care at [email protected] for an informal chat. Informal visits are encouraged.
(Please note If we receive a high number of applications, we will close the vacancy before the closing date)
Farleigh Hospice is committed to creating an inclusive working environment where diversity is recognised and celebrated. To achieve this we welcome applications from all sections of the community. Farleigh Hospice operates a six-month probation period.Positions may be subject to DBS Disclosure.Charity Registration No: 284670
Job description Job responsibilities
The Head of Hospice Rapid Access plays a key role in ensuring Farleigh Hospice can meet growing demand for end-of-life care across Mid Essex. Based in Chelmsford, the post-holder will lead the Rapid Access to End-of-Life Care Team, coordinating urgent care packages and placements for patients who are rapidly deteriorating and entering the dying phase. The service also provides vital support to families and carers.
The successful candidate will be an empathetic and effective leader with excellent communication skills and a passion for service improvement. They will build strong relationships with healthcare and social care partners to ensure coordinated, person-centred care and support Farleigh Hospice's position as an integral part of the local health and care system.
Working within Farleigh Hospice's "One Team" approach, the post-holder will collaborate across clinical and non-clinical services to deliver the best outcomes for patients and families. The team includes Rapid Assessment and Discharge Nurses/Clinicians, Care Coordinators and an Administrator, with support from locality teams, the Inpatient Unit, Bereavement Services, Education and the Medical Team.
The role also includes supporting service delivery through flexible workforce management where required to maintain safe, high-quality patient care. Farleigh Hospice is committed to leading excellence in palliative and end-of-life care, enabling patients to receive the best possible care in the setting that best meets their needs and wishes.
Lead a high-performing multidisciplinary team to deliver responsive, person-centred end-of-life care, ensuring excellent patient outcomes, service improvement, and strong partnership working.
Provide clinical leadership and support to deliver efficient, holistic palliative care services.
Manage, develop and inspire a multidisciplinary team to work collaboratively as one team.
Drive innovation and continuous improvement through quality improvement methodologies and measurable outcomes.
Build strong relationships with external partners and participate in the Clinical Manager on-call rota for operational support.
Person Specification
Experience Essential
Extensive post qualification experience, with 3 years at a senior clinical level Currently practicing in your respective clinical fieldwith clear evidence ofpatient facing contactsat an advanced specialist level Proven experience of leading a multi-disciplinary team A track record of delivering excellent services that meet diverse user needs Experience of successfully leading change, developing flexible approaches and introducing innovative ideas to achieve outcomes for patients Experience of collaborative working, internally and externally to achieve results Experience of working withend of life orlong-term conditions
Desirable
Experience of developing and delivering strategic and operational plans Experience of managing budgets effectively and delivering efficiencies Management experience of providing a commissioned service Experience of public speaking and presenting to diverse groups at a local, regional or national level Development of or engagement with patient user groups
Skills/Ability/Knowledge Essential
Passionate about Hospice Care and enthusiasm for the vision of the organisation Team player who can work as part of our One Team ethos High level of emotional intelligence and resilience Flexible approach to work, with ability to work out of hours on occasions Regular participation in the out of hours clinical on call rota
Desirable
Knowledge of statutory and/or commissioned acare pathways including continuing health care and adult social care Driving licence and car owner
Qualifications Essential
Professional healthcare qualification(eg Nurse, AHP, Paramedic) Masters degree or equivalentdemonstrable experience and knowledge in palliative care or related discipline e.g. frailty, cancer services etc Registered with a relevant professional body, e.g. GMC, NMC, HCPC Recognised management, leadership or quality improvement qualification or demonstrable experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Farleigh Hospice
Address Farleigh Hospice
North Court Road
Broomfield
Chelmsford
CM1 7FH
United Kingdom
Employer's website https://www.farleighhospice.org/ (Opens in a new tab)