About this role
Job summary
To work as part of a Gynaecology Out-Patient department team, predominantly responsible for the efficient and effective running of the Gynaecology Easibook/Pre-Assessment Department. To be responsible for booking gynae and breast patients into pre-op appointments, theatre lists and procedure clinic lists whilst adhering to the Patient Access Policy and striving to achieve RTT standards.
At times the post holder will be expected to cover general admin duties within the main Gynaecology DepartmentPLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
PREVIOUS APPLICANTS NEED NOT APPLY
Main duties of the job
Key Responsibilities1. To communicate effectively with other members of the MDT, Consultants, medical staff, nurses, clerical staff within other departments and own team, GPs, outside agencies, patients and visitors.2. Perform general office duties - filing, accessing databases, telephone messages, post, and general enquiries.3. To communicate effectively with patients and carers giving information and advice as appropriate, particularly when booking appointments.4. Demonstrate implementation of the Patient Access Policy and the importance of ensuring this is carried out thoroughly, in relation to maintaining the waiting list and achievement of targets.5. To extract case notes as and when necessary in the Health Records Library.6. To accurately input data onto theatre I.T. system7. Produce accurate and up to date theatre lists using the I.T. theatre system.8. Liaise with clerical and clinical staff ensuring theatre lists are appropriate in relation to case mix and access priorities.9. Ensure theatre lists are effectively utilised to match pre-determined schedules. Any anomalies or short falls are brought to the attention of the Managers, Matron and Clinician.10. Input information onto theatre lists that is sensitive and personal but at the same time alerting theatre staff of any impending hazard.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Job description Job responsibilities
To work as part of a Gynaecology Out-Patient department team, responsible for the efficient and effective running of the Gynaecology Easibook/Pre-Assessment Department. To be responsible for booking patients onto theatre lists and procedure clinic lists whilst adhering to the Patient Access Policy and striving to achieve RTT standards.
At times the post holder will be expected to cover general admin duties within the main Gynaecology Department
See Job Description for full responsibilities
Key Responsibilities1. To communicate effectively with other members of the MDT, Consultants, medical staff, nurses, clerical staff within other departments and own team, GPs, outside agencies, patients and visitors.2. Perform general office duties filing, accessing databases, telephone messages, post, and general enquiries.3. To communicate effectively with patients and carers giving information and advice as appropriate, particularly when booking appointments.4. Demonstrate implementation of the Patient Access Policy and the importance of ensuring this is carried out thoroughly, in relation to maintaining the waiting list and achievement of targets.5. To extract case notes as and when necessary in the Health Records Library.6. To accurately input data onto theatre I.T. system7. Produce accurate and up to date theatre lists using the I.T. theatre system.8. Liaise with clerical and clinical staff ensuring theatre lists are appropriate in relation to case mix and access priorities.9. Ensure theatre lists are effectively utilised to match pre-determined schedules. Any anomalies or short falls are brought to the attention of the Managers, Matron and Clinician.10. Input information onto theatre lists that is sensitive and personal but at the same time alerting theatre staff of any impending hazard.
Person Specification
Qualifications Essential
GCSE or equivalent English Language Grade 'C' or above
Desirable
NVQ level 2 in Customer Service (or equivalent)
Experience Essential
Substantive Administrative/clerical experience
Desirable
Using Patient Administration System to input and update personal data (desirable)
Skills Essential
Excellent keyboard, IT and administration skills
Desirable
Must demonstrate good communication and interpersonal skills
Knowledge Essential
Must demonstrate an understanding of the need for confidentiality and be aware of the Data Protection Act
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Walsall Healthcare NHS Trust
Address Walsall Healthcare NHS Trust Hospital
Walsall
WS2 9PS
United Kingdom
Employer's website https://walsallhealthcare.nhs.uk (Opens in a new tab)