About this role
Job summary
The Violence Prevention and Reduction Specialist Practitioner is responsible for supporting the development, implementation and continuous improvement of the Trust's Violence Prevention and Reduction (VPR) programme. The post holder will provide specialist advice, guidance and practical support to operational services, managers and staff to reduce the risk of violence, aggression, abuse, harassment and other adverse behaviours towards employees.
Main duties of the job
The role will drive the delivery of violence prevention initiatives, analyse incident and performance data to identify emerging trends and risks, support investigations and learning activities, and contribute to the development of policies, procedures and assurance frameworks.
Working collaboratively with operational leaders, staff-side representatives, external partners and criminal justice agencies, the post holder will promote a positive reporting culture, improve staff safety outcomes, and ensure compliance with national standards, legislation and organisational objectives.
The Violence Prevention and Reduction Specialist Practitioner will act as a subject matter expert, providing professional advice on violence prevention, conflict management, risk reduction, security management and staff safety interventions. The role will support the organisation in delivering a safe working environment through evidence-based practice, continuous quality improvement and proactive engagement with staff across all services.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description Job responsibilities
Support the implementation and continuous improvement of the Trust's Violence Prevention and Reduction Programme, ensuring alignment with national standards, legislation and organisational objectives. Provide specialist advice and guidance to managers and staff on violence prevention, aggression management, staff safety, risk reduction and reporting processes. Promote a positive reporting culture by supporting staff and managers to report incidents of violence, abuse, aggression and harassment, ensuring learning and appropriate action is identified and implemented. Analyse incident, intelligence and workforce data to identify trends, hotspots, recurring themes and emerging risks, providing recommendations for targeted interventions and prevention activity. Support the investigation and review of violence and aggression incidents, identifying contributory factors, organisational learning and opportunities for improvement. Develop and maintain effective working relationships with operational teams, security colleagues, staff-side representatives, police, local authorities, Integrated Care Systems and other partner agencies to support a coordinated approach to violence prevention. Assist in the delivery of violence prevention initiatives, campaigns, staff engagement activities and educational programmes that improve staff awareness and contribute to a safer working environment. Support the implementation and monitoring of risk reduction measures, including warning marker processes, environmental safety initiatives and local violence reduction action plans. Produce regular reports, performance information, presentations and assurance documentation for operational groups, committees and senior managers to demonstrate compliance and progress against agreed objectives. Assist in the monitoring and evaluation of violence prevention interventions, using evidence and data to assess effectiveness and support continuous improvement. Contribute to the development, review and implementation of policies, procedures and guidance relating to violence prevention, staff safety and security management. Support the Trust in meeting the requirements of the NHS Staff Standard for Violence Prevention and Reduction by helping to ensure staff feel safe, supported, empowered to report incidents and confident that appropriate action will be taken. Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.
Please ensure that you have read and understood the job description and person specification before applying.
Person Specification
Skills and Competencies Essential
Communication skills. Report writing and presentation skills Experience of violence prevention, security or staff safety work. Knowledge of relevant criminal and civil legislation relating to violence, aggression, harassment, public order, assaults, hate crime, anti-social behaviour, safeguarding and staff safety in the workplace. Data analysis and interpretation. Partnership working. Prioritisation and workload management. Incident review and investigation experience. Use of Risk Management, Incident reporting or equivalent systems. Confidentiality and professionalism. Commitment to staff safety and continuous improvement.
Qualification and Knowledge Essential
Evidence of continuing professional development relevant to violence prevention, staff safety, security management, safeguarding, investigation or risk management. Demonstrable specialist knowledge and experience in violence prevention and reduction, security management, community safety, policing, investigations or a related field. Experience of working in a violence prevention, community safety, security management, health and safety, policing, safeguarding, investigations, public protection or related environment. Experience of supporting the investigation, management or review of incidents involving violence, aggression, abuse, harassment or other risks to staff safety. Experience of analysing and interpreting data, intelligence and incident information to identify trends, themes, hotspots and opportunities for improvement Experience of preparing and presenting reports, briefings and performance information to support management decision-making and service improvement. Experience of working with a range of internal and external stakeholders, developing effective partnerships to achieve shared objectives. Experience of providing advice and guidance to managers, staff or partner agencies on risk management, safety, security, violence prevention or related matters. Experience of managing sensitive and confidential information, applying appropriate information governance and data protection principles. Experience of contributing to the implementation of policies, procedures, projects or initiatives aimed at improving safety, quality or organisational performance. Experience of prioritising and managing a varied workload, balancing competing demands whilst meeting deadlines and service objectives. Experience of using electronic incident reporting, risk management or intelligence systems and maintaining accurate records.
Values and Behaviours Essential
Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
Skills and Competencies Essential
Communicating and influencing. Working collaboratively with others. Managing competing priorities. Problem solving and decision making. Data interpretation and application of learning. Partnership and stakeholder management. Handling sensitive and challenging situations. Delivering improvement and achieving outcomes. Commitment to the NHS Staff Standards and Violence Prevention and Reduction agenda. Demonstration of NHS values and behaviours.
Values and Behaviours Essential
Being at our best - professional and adaptable and takes pride in work. Making a difference - act with compassion, kindness and integrity towards everyone.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name North West Ambulance Service NHS Trust
Address Violence Prevention
Preston
PR3 5LN
United Kingdom
Employer's website https://www.nwas.nhs.uk/ (Opens in a new tab)